Once Off Voice Bundles

Terms and Conditions

  1. Once-off voice bundles (the "Bundles") are available to Prepaid, Hybrid and Postpaid customers
  2. You may purchase Bundles at a Vodacom Store or through the following self-service channels:
  • *135# USSD
  • Tobi
  • WhatsApp
  • Mastercard
  • Vodacom Express Recharge
  • Vodapay and
  • Financial Institutions.
  1. You may purchase multiple bundles at any given time.
  2. All pricing of Bundles includes VAT.
  3. Your voice bundle balance will be deducted according to the number of call minutes used
  4. The Bundles are valid for a period of up to 1,3, 7 or 30 calendar days, based on the denomination purchased and is applicable from the date of activation of the bundle (the "Validity Period").
  5. The voice bundle for Any Network can be used to call all networks (Vodacom and other networks). In contrast, the On-Net voice bundle is restricted to calls made from Vodacom to Vodacom numbers only. If you have bought more than one Bundle, the Initial Bundle will be depleted first.
  6. These Bundles do not apply to roaming.
  7. Vodacom will at all times allocate to you the Bundles that you have paid for and shall not pro-rate or make deductions on such bundles.
  8. You can view the balance of your Bundles on the following channels:
  • USSD (*135#)
  • VodaPay App
  • Online
  • Customer Care (082 135).
  1. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
  2. Vodacom may amend these Terms and Conditions by giving you reasonable notice of any such amendment