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Once Off Voice Bundles
Terms and Conditions
- Once-off voice bundles (the "Bundles") are available to Prepaid, Hybrid and Postpaid customers
- You may purchase Bundles at a Vodacom Store or through the following self-service channels:
- *135# USSD
- Tobi
- WhatsApp
- Mastercard
- Vodacom Express Recharge
- Vodapay and
- Financial Institutions.
- You may purchase multiple bundles at any given time.
- All pricing of Bundles includes VAT.
- Your voice bundle balance will be deducted according to the number of call minutes used
- The Bundles are valid for a period of up to 1,3, 7 or 30 calendar days, based on the denomination purchased and is applicable from the date of activation of the bundle (the "Validity Period").
- The voice bundle for Any Network can be used to call all networks (Vodacom and other networks). In contrast, the On-Net voice bundle is restricted to calls made from Vodacom to Vodacom numbers only. If you have bought more than one Bundle, the Initial Bundle will be depleted first.
- These Bundles do not apply to roaming.
- Vodacom will at all times allocate to you the Bundles that you have paid for and shall not pro-rate or make deductions on such bundles.
- You can view the balance of your Bundles on the following channels:
- USSD (*135#)
- VodaPay App
- Online
- Customer Care (082 135).
- Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
- Vodacom may amend these Terms and Conditions by giving you reasonable notice of any such amendment