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Vodacom Fibre Promotional Terms and Conditions

Vodacom Fibre Broadband Promotion Summary

These additional terms and conditions shall be applicable for orders in respect of new Vodacom Fibre Broadband Services that are to be activated on the Vodacom Self build Network ("Promotional Offer"). The Promotional Offer shall entail Vodacom offering a free Fibre Mobile Back-up service (more fully described below) to the first ten thousand (10 000) subscribers that place orders for new symmetrical 50Mbps, 100Mbps and 200Mbps Vodacom Fibre Broadband Services over 24 Month contracts. Promotion is valid from 04 September 2021

Vodacom Fibre Broadband Terms and Conditions

The standard Terms and Conditions for the Vodacom Fibre Broadband Price Plans apply and are available at the following link:

http://www.vodacom.co.za/vodacom/terms/fibre/vodacom-fibre

Vodacom Fibre Mobile Back-up Service description and additional terms and conditions
The Vodacom Fibre Mobile Back-up Service enables a subscriber to have recourse to the use of mobile data to access Vodacom Broadband Services upon the unavailability, for whatever reason, of their Vodacom Fibre Broadband Services. The mobile data is made available in the form of a 40GB monthly recurring allocation, and upon the activation of the Promotional Offer, a subscriber shall be provided with a SIM and a mobile modem.

The Vodacom Fibre Mobile Back-Up Service is subject to the Mobile Backup Terms and Conditions available at the following link:

https://www.vodacom.co.za/vodacom/terms/fibre/vodacom-mobile-back-up-service

Additional Vodacom Fibre Broadband Promotional Offer Terms and Conditions

The Promotional Offer shall only be made available to first ten thousand (10 000) new and qualifying subscribers that place their orders throughout the duration of the Promotional Period. Further, the activation of the Promotional Offer is subject to successful credit vetting and the conclusion of a subscriber contract by a qualifying subscriber who elects to enter into one of the following contract terms for the relevant Vodacom Fibre Broadband Services:

  • 24 Months.

The Promotional Offer is not capable of activation in conjunction with the following services:

  • Value Added Services; and

  • Vodacom Premium Fibre Services.

The Promotional Offer is subject to successful credit vetting and the entering into a subscriber contract for a period of twenty-four (24)-month contract term.

In the event that a subscriber relocates from the residential premises at which the Promotional Offer had been activated to a different residential premise, the Promotional Offer shall not be re-activated at the latter (new) residential premises.

Cancellations of any of the above will result in the cancellation clause in the standard terms and conditions being applicable.  The subscriber will then be liable for a balance of contract clawback for the Vodacom Fibre Broadband Services.

The commencement date of the Promotional Offer is upon the installation of the ONT equipment at the subscriber's premises.

The cancellation of an activated service that is subject to the Promotional Offer prior to the full contract term will render the cancellation clause in the Vodacom Fibre Broadband Services standard terms and conditions being applicable.  The subscriber will then be liable for a balance of contract clawback and the Mobile Back-up service shall immediately.

A subscriber that has already activated the Promotional Offer may not subsequently activate another Promotional Offer in the event that this subscriber's services are relocated to a different service address