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All for you bundle Terms and Conditions

  1. The All for you bundle is currently available to ALL Vodacom customers with roaming activated.
  2. Customers must opt-in for the service. It is only required once - there is no need to opt-in for each day abroad or each time customers travel abroad.
  3. In order to qualify for the All for you bundle, you must ensure that you are roaming in a qualifying country that is listed as an All for you bundle country. See below for list

All for you bundle qualifying countries

ALBANIA

GUATEMALA

NIGERIA

ANGOLA

GUERNSEY

PANAMA

ARGENTINA

HONDURAS

PARAGUAY

ARUBA

HUNGARY

PERU

AUSTRALIA

INDIA

PORTUGAL

AUSTRIA

IRAN

PUERTO RICO

BANGLADESH

IRELAND

QATAR

BELGIUM

ISLE OF MAN

REUNION

BOTSWANA

ISRAEL

ROMANIA

BRAZIL

ITALY

SAINT KITTS AND NEVIS

BRUNEI

JAMAICA

SERBIA

BULGARIA

JAPAN

SINGAPORE

CANADA

KENYA

SLOVAK REPUBLIC

CAYMAN ISLANDS

KOSOVO

SLOVENIA

CHILE

KUWAIT

SOUTH SUDAN

COLOMBIA

LESOTHO

SPAIN

CROATIA

LITHUANIA

SWAZILAND

CYPRUS

LUXEMBOURG

SWITZERLAND

CZECH REPUBLIC

MACAU

TANZANIA

CZECH REPUBLIC

MALAYSIA

TURKEY

DEMOCRATIC REPUBLIC OF THE CONGO

MALTA

UKRAINE

DOMINICAN REPUBLIC

MAURITIUS

UNITED ARAB EMIRATES

ECUADOR

MEXICO

UNITED KINGDOM

FRANCE

MONACO

UNITED STATES

FRENCH GUYANA

MONTENEGRO

URUGUAY

GERMANY

MOZAMBIQUE

VIETNAM

GHANA

NAMIBIA

ZAMBIA

GREECE

NETHERLANDS

ZIMBABWE

GRENADA

NEW ZEALAND

 

 

  1. All networks in the qualifying countries will be included in the bundle allocation with the exclusion of Maritime services such as MALTA Maritime and OnAir Swiss Airline services and any other satellites such as planes, boats and remote areas. Standard roaming rates will apply.
  2. Customers with the basic roaming service already activated can opt-in and opt-out to the All for you bundle offer via USSD.
  • USSD *135# under the roaming menu
  1. Upon activation of the service, the All for you bundle service will remain the customers default roaming plan when they travel in the qualifying countries until it is de-activated.
  2. Local bundles and allocations will not be consumed while roaming.
  3. The All for you bundle can only be consumed while roaming.
  4. The All for you bundle is eligible for use daily. The bundles will expire after 1, or 3 or 7 days then a new bundle will be allocated if customers is roaming and in a qualifying country.
  5. The All for you bundle fee will be charged only when the customer is roaming in a qualifying country and making use of any roaming service.
  6. The All for you bundle service is triggered and allocated when the customer uses data, voice or SMS. It will then require a new roaming event to trigger the new bundle on the 2nd, or 4th , or 8th
  7. The data voice and SMS out of bundle rates apply when the bundle allocation is depleted but the bundle has not expired. A new bundle will be allocated on the 2nd, or 4th, or 8th day only when an event is triggered.
  8. If a customer is on a session that continues over the expiry time, the next bundle will only allocate after he ends his session and triggers a new event. A bundle will not allocate during the session. If he is in-bundle the session will deduct from his current session if he is out-of bundle, the out-of-bundle rates will apply until he ends the session.
  9. If the customer has triggered an event and used an All for you bundle but opts out of the service before expiry, the new offering that has been activated will apply only after bundle expiry.
  10. If the customer has triggered an event in a Red bundle qualifying country and moves to another Red bundle qualifying country in the same day or within the 7 days, the same bundle will be used.
  11. If the customer has triggered an event in an All for you bundle qualifying country and moves to a non-All for you bundle qualifying country, out of bundle rates will apply from the first usage. Usage will not deduct from the All for you bundle bundle. If customer returns to a bundle country within the 7 days, bundle usage will resume until expiry of the bundle.
  12. After de-activating the All for you bundle Service, customers will not qualify for the bundle rates even if they are roaming in an All for you bundle country, Vodafone World Zone Rates will apply. 
  13. When a subscriber has opted for the All for you bundle and is roaming on an Africa Roaming network, the All for you bundle service will apply.
  14. While roaming on any participating All for you bundle country, calling Vodacom’s dedicated Customer Contact Centre (+2782135) will be free. It is not an event that will trigger the bundle.
  15. Customers may not have SMS roamer or Vodacom Travel Saver active simultaneously with the All for you bundle. They are allowed to move to other roaming products when they opt out of the bundle service.
  16. Customers must have Vodafone World (basic roaming activation service) and All for you bundle active simultaneously however the All for you bundle will apply when active.
  17. The All for you bundle fee will be billed on South African dates and times.
  18. Red roaming deductions exclude home tariff bundled minutes, tariff promotions. Public holidays and off-peak rates do not apply.
  19. Free allocations, SP bundles and bonus airtime do not apply.
  20. The All for you bundle service is only available for personal use, non-commercial purposes.
  21. The unitization for the All for you bundle offer will remain the same as the existing Vodafone World unitization (10kB increments for data).
  22. All rates are VAT inclusive

 

Roaming bundle Terms and Conditions

  1. The Vodacom roaming data bundle is currently available to all Vodacom customers.
  2. Customers must opt-in for the service. It is only required once - there is no need to opt-in for each day abroad or each time customers travel abroad.
  3. In order to qualify for the Roaming bundle, you must ensure that you are roaming in a qualifying country that is listed as an Roaming bundle country. See below for list of qualifying countries

Roaming bundle qualifying countries

ALBANIA

GUATEMALA

NIGERIA

ANGOLA

GUERNSEY

PANAMA

ARGENTINA

HONDURAS

PARAGUAY

ARUBA

HUNGARY

PERU

AUSTRALIA

INDIA

PORTUGAL

AUSTRIA

IRAN

PUERTO RICO

BANGLADESH

IRELAND

QATAR

BELGIUM

ISLE OF MAN

REUNION

BOTSWANA

ISRAEL

ROMANIA

BRAZIL

ITALY

SAINT KITTS AND NEVIS

BRUNEI

JAMAICA

SERBIA

BULGARIA

JAPAN

SINGAPORE

CANADA

KENYA

SLOVAK REPUBLIC

CAYMAN ISLANDS

KOSOVO

SLOVENIA

CHILE

KUWAIT

SOUTH SUDAN

COLOMBIA

LESOTHO

SPAIN

CROATIA

LITHUANIA

SWAZILAND

CYPRUS

LUXEMBOURG

SWITZERLAND

CZECH REPUBLIC

MACAU

TANZANIA

CZECH REPUBLIC

MALAYSIA

TURKEY

DEMOCRATIC REPUBLIC OF THE CONGO

MALTA

UKRAINE

DOMINICAN REPUBLIC

MAURITIUS

UNITED ARAB EMIRATES

ECUADOR

MEXICO

UNITED KINGDOM

FRANCE

MONACO

UNITED STATES

FRENCH GUYANA

MONTENEGRO

URUGUAY

GERMANY

MOZAMBIQUE

VIETNAM

GHANA

NAMIBIA

ZAMBIA

GREECE

NETHERLANDS

ZIMBABWE

GRENADA

NEW ZEALAND

 

 

  1. All networks in the qualifying countries will be included in the bundle allocation with the exclusion of Maritime services such as MALTA Maritime and OnAir Swiss Airline services and any other satellites such as planes, boats and remote areas. Standard roaming rates will apply.
  2. Customers with the basic roaming service already activated can opt-in to the Roaming bundle offer via:
              o USSD *135# Roaming menu
  3. Customers can opt-out Roaming bundle offer via:
              o USSD *135# Roaming menu
  4. Upon activation of the service, the Roaming bundle service will remain the customers default roaming plan when they travel in the qualifying countries until it is de-activated.
  5. The Roaming bundle is eligible for use daily per calendar day. A calendar day is defined as 24hrs that follow from 12 midnight South African time (00h01) not the country that you are in.
  6. The Roaming bundle daily fees will be charged on days that a customer is roaming in qualifying countries and making use of any roaming service. Days with no data event will not be charged a bundle rate.
  7. The Roaming bundle service is only triggered and allocated when the customer uses data. The bundle expires daily at 12 midnight South African time. It will then require a new event to trigger a new bundle the next day.
  8. The data Out of bundle rates apply when the data bundle allocation is depleted but the bundle has not expired. A bundle will be allocated the next day only when an event is triggered.
  9. Customers can repurchase the bundle once it’s been depleted within the expiry period, and the expiry period will extend validity based on the new bundle.
  10. If a customer is on a session that continues over the expiry time, 12 Midnight SA time, the next bundle will only allocate after he ends his session and triggers a new event. A bundle will not allocate during the session. If he is in-bundle the session will deduct from his current session if he is out-of bundle, the out-of-bundle rates will apply until he ends the session.
  11. If the customer has triggered an event and used a Roaming bundle but opts out of the service before expiry (12 midnight SA time), the new offering that has been activated will apply only from the next day.
  12. If the customer has triggered an event and used the Roaming bundle but changes the size before expiry (12 midnight SA time), the new offering that has been activated will apply only from the next day.
  13. If a customer is not roaming on a participating Roaming bundle country, the applicable Vodafone World Zone Rates will apply for all services.
  14. When the customer de-activates the Roaming bundle Service, they will not qualify for the bundle rates even if they are roaming in a Roaming bundle country, Vodafone World Zone Rates will apply. 
  15. When a subscriber has opted for the Roaming bundle and is roaming on an Africa Roaming network, the Roaming bundle service will apply.
  16. While roaming on any participating Roaming bundle country, calling Vodacom’s dedicated Customer Contact Centre (+2782135) will be free. It is not an event that will trigger the daily subscription daily fee.
  17. Customers may not have SMS roamer or Vodacom Travel Saver active simultaneously with the Roaming bundle. They are allowed to move to other roaming products when they opt out of the bundle service.
  18. Customers must have Vodafone World and Roaming bundle active simultaneously however the Roaming bundle will apply when roaming in the Roaming bundle qualifying footprint, Vodafone World rates apply when customer is not roaming in the Roaming bundle qualifying footprint.
  19. The Roaming bundle fee will be billed on South African dates and times.
  20. Roaming bundle deductions exclude home tariff bundled minutes, tariff promotions. Public holidays and off-peak rates do not apply.
  21. The Roaming bundle Bundle service is only available for personal use, non-commercial purposes.
  22. The unitization for the Roaming bundle Bundle offer will remain the same as the existing Vodafone World unitization (10kB increments for data).
  23. All rates are VAT inclusive