Vodabucks Loyalty Programme

Terms and Conditions

All participants who download the VodaPay APP and be entered into the draw to win a set of double ticket the Abu Dhabi Formula 1 Grand Prix agree to be bound by the following Terms and Conditions:

General

  1. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide its consumers with reasonable prior written notice before implementing any such change.

Eligibility

  1. The VodaBucks Loyalty Programme is available to all Vodacom Prepaid, Hybrid and Contract consumers, including those who activate a new SIM card on, or port into, the Vodacom network during the promotional period.
  2. Vodacom Business end-users are also eligible to participate in the promotion. Any Vodacom Business end-user who participates in the promotion shall obtain the required consent, where applicable, from the Vodacom Business account holder with whom it is employed by. The end-user shall also comply with all policies that he/she is subject to by virtue of their employment by the Vodacom Business account holder. Vodacom shall not engage in any dispute between the end-user and the Vodacom Business account holder, and where such dispute/s arises, the end-user holds Vodacom harmless and indemnifies Vodacom accordingly.
  1. Vodacom Business consumers purchasing any products or services by either adding to bill or via credit card are eligible for rewards.
  1. The following consumers are excluded from participating in the promotion:
  • All Machine-to-Machine (M2M)
  • EVB and EDB Packages
  • APN SIM cards
  • Community services SIMs / phone numbers
  • Bulk SMS applications
  • A non-customer SIM (an application that uses a SIM card to send SMSs in volumes not possible by a natural person)
  1. Vodacom reserves the right to disconnect and suspend the service of non-customer SIMs and non-compliant devices (as specified by the regulating body ICASA) that are being used on the Vodacom network for the purposes of the promotion.
  2. Vodacom protects participants’ personal information in accordance with the Protection of Personal Information Act.

Grand Prize

Two (2) customers will each win double tickets to the Abu Dhabi Formula 1 Grand Prix. This prize comprises of a 4 night Package at the Rove Dubai Marina and 3-day circuit access to the Yas Marina Circuit Abu Dhabi. Transfers between the circuit and the hotel, return flights (OR Tambo to Abu Dhabbi)  and all airport transfers are included.

Participation 

  1. To participate in the you will need download one the VodaPay 2.0 App, during the period of 14 October and 16 October 00:00
  2. You are only required to download the app once during the above mentioned period in order to stand a chace to win
  3. By opting into the promotion, you provide Vodacom with permission to monitor your behaviours in and provide personalised offers. Vodacom protects your personal information under the Protection of Personal Information Act.
  4. Vodacom will then use all reasonable efforts to contact the winners telephonically (between the working hours of 08h00 and 17h00), on the cell phone numbers used to participate in the competition. Vodacom will attempt to contact the winners for a period of 24 hours working days after the draw date and subsequent verification of eligibility (based on the abovementioned exceptions). Should a participant not be available on the contact number during the timeframe stipulated, or should the participant reject, forfeit or decline acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next selected qualifying entrant or carry over the prize to the next month.

    The claim for the prize will be subject to security and validation, failing which, the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant. Vodacom reserves the right to withhold the reward until it is satisfied that the claim is valid. Vodacom may also refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify that they are rejected.

Publication of winner's details

12. Winners will be asked to consent in writing (or telephonically) to their image and/or likeness being used and published by Vodacom in connection with the competition for a period of twelve (12) months after they have been announced as winners. The winner may decline the use of their image and/or likeness by Vodacom



  1. If they agree to have their details published, the winner's name and location may be displayed on the Vodacom website, Vodacom social media channels, Vodacom partner channels and/or on screens and in-store TVs within Vodacom-approved sales channels.

Eligibility for Grand Prizes

14. In order to be eligible for a Grand Prize, participants are required to:

  • Be in possession of a valid South African Passport valid for a period exceeding 12 (twelve) months for the Republic of South Africa and valid at the end date of the competition.
  • The selected winners must be able to identify themselves (in a manner determined by Vodacom) as the qualifying entrants to the competition and have to comply with the required validation procedure in order to claim the prize.
  • The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts (held with Vodacom) being in arrears.
  • In the event that the user of the mobile phone (i.e. the participant in the competition) is not the person that is responsible for payment of the qualifying contract/existing qualifying contract, the prize will be awarded to the person who is the account holder and responsible for payment of the qualifying contract/existing qualifying contract.
  • In the event that the qualifying contract is a Vodacom Business account and that the user of the mobile phone (i.e. the participant in the competition) is not the person that is responsible for payment of the qualifying contract/existing qualifying contract, then the prize will be awarded to the user of the mobile phone and not to the account holder.
  • Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this competition are not eligible to participate in this competition.
  • The prize is not transferable or exchangeable.
  • In the event of a dispute in regard to any aspect of the competition and/or the Terms and Conditions, Vodacom's decision will be final and binding and no correspondence will be entered into.