Vodacom “Tyla’s Homecoming Tour” V-up Summer Giveaway Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “Tyla’s Homecoming Tour”  V-up Summer Giveaway” Competition (“the Competition) where one hundred and thirty (130) lucky VodaBucks Loyalty programme customers who complete a goal on the Achiever box on the V-Up summer campaign, before 28 November 2024, stand a chance to win One Set of Double tickets to Tyla’s Homecoming Tour, at Grand Arena at GrandWest Casino and Entertainment World in Cape Town on 05 December OR Sunbet Arena at Time Square Casino in Pretoria on 07 December 2024.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

  1. Duration
    • The Competition is open to all Vodacom customers, at least 18 years and older, who complete an Achievers goal on the Vodacom V-Up summer campaign between 09:00 on 17 November and 23:59 on 28 November 2024 (“the Competition period”).
  • The duration of the Competition may be extended or curtailed at the discretion of Vodacom.
  1. Prizes
    • Sixty-five (65) qualifying entrants stand a chance to win one (1) of the following tickets to the Tyla’s Homecoming Tour concert at Grand Arena at GrandWest Casino and Entertainment World in Cape Town on 05 December:
      • One (1) of 40 (forty) double golden circle tickets, each set of double ticket to the value of R 1 900 (one thousand nine hundred)
      • One (1) of 25 (twenty five) double general access seated tickets, each set of double tickets to the value of R 1 400 (one thousand four hundred).
    • Sixty-five (65) qualifying entrants stand a chance to win one (1) of the following tickets to the Tyla’s Homecoming Tour concert at OR Sunbet Arena at Time Square Casino in Pretoria on 07 December 2024:
      • One (1) of 40 (forty) double golden circle tickets, each set of double ticket to the value of R 1 900 (one thousand nine hundred); or
      • One (1) of 25 (twenty five) double general access seated tickets, each set of double tickets to the value of R1 400 (one thousand four hundred).
    • In total, one hundred and thirty (130) sets of double tickets will be given away with a total value of R 220 000 (two hundred and twenty two thousand).
    • No prize is transferable or exchangeable.
    • The tickets are only valid for the “Tyla’s Homecoming Tour” taking place in South Africa and are for access to the event only.
    • All costs associated with attending the event, including travel and accommodation costs, are for the winner’s own person account.
    • Tickets are not transferrable, should a winner not be able to accept the prize/attend the event for any reason whatsoever, the tickets will be awarded to the next selected entrant.
    • All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate.
    • Tickets will be delivered to the winner electronically on the number used to enter the Competition.
  2. Eligibility
  • Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  • The Competition is only open to natural persons at least 18 years and older. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
  • Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  • In the event that the user of the mobile phone (i.e., the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  • Only qualifying entrants who completed an Achievers goal before 28 November 2024 will be eligible to win.
  • Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  • Participants must reside in, South Africa and be in possession of a valid South African identity document, a valid passport, permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
  • In the event that the user of the mobile phone (i.e., the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  1. Valid Entry

In order to stand a chance to win in the Competition, a participant must adhere to all of the following qualifying requirements:

  • Participants must be opted into the V-Up Summer; and  
  • Participant must have completed an Achievers Goal during the V-Up summer campaign, up until 28 November 2024.
  1. Additional Entry rules 
    • Participant to adhere to all of the above qualifying requirements in order to enter the draw.
    • There are no additional charges for participating in the Competition. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
    • Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable. 
    • Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  2. Prize draw
    • The winners will be randomly selected on the draw date at the end of the Competition period.
    • Participants who complete all the qualifying requirements will be entered into the draw and the winner will be drawn via randomizer.
    • The winners will be randomly selected on the 28 November 2024 from all eligible entries who meet all the requirements set out in these Terms and Conditions.
    • The verified winners will be notified within 24 hours after he / she has been selected and verified as a winner.  
    • Vodacom shall attempt to contact the winners 2 times telephonically after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 08:00 and 17:00.
    • Should a participant not be available on the contact details provided or rejects, forfeits, or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
    • Notwithstanding the fact that the prize vests in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
  3. Winner Validation
    • All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
    • Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
    • The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
    • Not withstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
    • Vodacom shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.
  4. Personal information
    • User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
    • Vodacom respects the right to privacy and takes the protection of personal information seriously. Vodacom will only use personal information for the purposes of the competition as stated in these Terms and Conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy
  5. General
    • Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    • Vodacom’s decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
    • In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
    • Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
    • Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
    • Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
    • Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    • If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    • All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    • The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: Vodacom Rewards Programme | Vodacom