Terms and Conditions

Vodacom is running a competition where customers must recharge with R29 or more to stand a chance to win daily prizes. These includes prizes such as grocery vouchers, smartphones and a smart tv. The total value of the prizes is R449 780 (four hundred and forty-nine thousand, seven hundred and eighty rand).

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

1. The Competition is open to all Vodacom prepaid customers residing in South Africa, who recharge with R29 or more per day, from 06h00 on 20^th September 2023 to 23h59 on 20^th October 2023 (“the Competition period”).

Prizes

2. A total of eight (8) winners will be selected daily, one (1) winner from each of the 8 regions: Gauteng South, Gauteng North, Central, Limpopo, KwaZulu- Natal, Mpumalanga, Eastern Cape and Western Cape. Each winner will win a R1000 Pick ‘n Pay grocery voucher. The voucher is valid for 3 years until 2026 and customers can make multiple purchases. In total, two hundred and forty-eight (248) vouchers will be given away in the Competition, for a total value of R248,000 (two hundred and forty-eight thousand rand).

3. A total of eight (8) winners will be selected, one (1) winner from each region weekly and they will win a smartphone device. In total there will be thirty-two (32) weekly winners, sixteen (16) winners will win a Huawei P40 Lite 5G Midnight BL valued at R5, 371.43, and sixteen (16) winners will win an Apple 10.2 IPAD WIFI + CELL 32GB valued at R6, 764.24 for a total value of R194 171 (one hundred and ninety-four thousand, one hundred and seventy-one rand).

4. There will be one (1) lucky winner that will win the grand prize of a Hisense 55” UHD Smart TV 55A6G, valued at R7,609 (seven thousand, six hundred and nine rand). The winner must have a valid television licence.

5. The total value of the prizes in the Competition is R449,830 (four hundred and forty-nine thousand, eight hundred and thirty rand).

Valid Entry

6. To be eligible to stand a chance of winning in the Competition, qualifying entrants must –

• SMS the word ‘WIN’ to 31118. Customers must opt-in (enter) before recharging and only recharges post opt-in’s will be considered; and
• Recharge with R29 or more per day during the term of the Competition to gain an automatic entry to the Competition.

7. Participants are allowed to enter the Competition multiple times. i.e., recharging daily to increase chances to win.

8. Participants are allowed to only win twice during the 5-week period. i.e., 1 daily win/ 1 weekly win or 1 monthly win.

Eligibility

9. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.

10. The Competition is only open to natural persons at least 18 years and older. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.

11. Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.

12. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date. The winner of the smart TV must have a valid television licence.

13. In the event that the user of the mobile phone (i.e., the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.

Prize draw

14. The winners will be randomly selected daily, weekly during the Competition period, and the grand prize at the end of the Competition period.

15. The daily prizes will be allocated up to 72 hours after the random draw.

16. The weekly prize will be delivered between 14-20 working days after the random draw.

17. The grand prize will be delivered between 14-20 working days after the random draw.

18. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.

19. Vodacom will notify the respective winners that they have won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.

20. Vodacom will use reasonable efforts to contact the winners telephonically on the contact details provided by the participants to participate in the Competition.

21. Vodacom shall attempt to contact the winners for a period of 3 normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.

22. Should a participant not be available on the contact details provided or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.

23. Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure (including a valid TV licence if applicable), determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.

24. Notwithstanding the fact that the prize vests in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.

Prize Details

25. The weekly prizes and the grand prize will be delivered to the winners’ respective residential addresses.

26. The prizes are not transferable or exchangeable and may not be redeemed for cash.

27. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.

28. All risks and ownership of the prizes shall pass to the winners on delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate.

Personal information

29. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.

30. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy General

31. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

32. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.

33. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

34. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.

35. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.

36. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.

37. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

38. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

39. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

40. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions