Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “NXT LVL My Muze Black November” Competition (the “Competition”) where twenty-five (25) lucky participants stand a chance of winning their share of prizes to the value of R35 200 (thirty-five thousand two hundred Rand). 

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

1. The Competition is open to all NXT LVL registered customers from 00h00 on 7 November 2023 to 23h59 on 30 November 2023 (the “End Date”).
   • Week1 of the Competition runs from 7 November 2023 to 17 November 2023.
   • Week 2 of the Competition runs from 18 November 2023 to 24 November 2023.
   • Week 3 of the Competition runs from 25 November 2023 to 1 December 2023.
2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

Prizes

3. Total value of prizes is R35 200 (Thirty-five thousand two hundred Rands).

4. A total of twenty-five (25) lucky entrants each stand a chance of winning one (1) of the following prizes in the Competition.

5. Winners will be drawn weekly with the following prizes won each week.
   • Week 1: Ten (10) lucky entrants stand a chance of each winning R500 cash in a VodaPay wallet.
   • Week 2: Ten (10) lucky entrants stand a chance of each winning R500 cash in a VodaPay wallet.
   • Week 3: Five (5) lucky entrants stand a chance of each winning one of the following prizes:
     • One (1) lucky entrant stands a chance of winning R5 000 in a VodaPay wallet in Week 4 of the Competition.
     • One (1) lucky entrant stands a chance of winning Beats Studio Earphones valued at R2 800.
     • One (1) lucky entrant stands a chance of winning a Samsung A01 cellphone valued at R1 699.
     • One (1) lucky entrant stands a chance of winning Volkano Bluetooth headphones valued at R349.
     • One (1) lucky entrant stands a chance of winning a R300 Takealot voucher.

Eligibility

6. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.

7. Entries are only valid if submitted by a Vodacom NXT LVL registered and My Muze subscribed customer.

8. Any participant under the age of 18 shall present their parent / guardian’s written consent to enter the Competition at Vodacom’s request.

9. Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.

10. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

11. In order to stand a chance of winning in the Competition, -

• Eligible participants are required to:
  • Step 1: Register for NXT LVL.
  • Step 2: Redeem 1 month free My Muze trial.
  • Step 3: DM screenshot to My Muze social media pages on Facebook (@My Muze) or Instagram (@mymuze.sa),

during the Competition period.

12. Participants are only allowed to enter once per week to be eligible for that particular week’s prize.

13. There are no additional charges for participating in the Competition apart from the standard data costs to create and upload a valid entry. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.

14. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable. 

Prize draw

15. The winners will be selected weekly from all eligible entries who meet all the requirements set out in these Terms and Conditions.
    • Week 1-2: Ten (10) winners for Week 1, 2; and
    • Week 3: Five (5) winners for Week 3.

16. The verified winners will be notified within 1 working day after he / she has been selected and verified as a winner. Weekly entries will close at 17:00 on the respective Thursday of the Weeks in the Competition (namely on 16, 23 and 30 November 2023) to allow for winner verification.

17. A randomizer will be used to select winners each week and will be conducted by Vodacom.

18. Winners will be announced on the following Friday’s (17, 24 November and 1 December 2023) by posts on Vodacom and My Muze social media accounts on Facebook and Instagram.

19. Brand Ambassadors will repost winners on their social media accounts.

Winner Validation

20. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.

21. Vodacom will share personal details of the respective winners, such as name and contact number with a Vodacom approved third party agency, Vision Activate, who will notify the respective winners that they have won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.

22. Vodacom and / or Vision Activate will use reasonable efforts to contact the winners via phone call or social media live on the contact details provided by the participants to participate in the Competition.

23. Vodacom and / or Vision Activate shall attempt to contact the winners for a maximum period of 1 (one) normal working day after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.

24. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.

25. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and must comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.

26. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.

27. The winners’ name and location will be displayed on My Muze and NXT LVL Brand Ambassador social media pages after a period of 1 (one) working days after notification of the winners.

28. Vodacom shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

29. All cash prizes will be sent electronically, via VodaPay to the supplied information. Physical prizes will be couriered to the winner.

30. In order to effect arrangements required for the prize fulfilment in terms of this Competition, where applicable, Vodacom will share personal details of the respective winners, such as name and surname, and contact number and Region, with a Vodacom approved third agency, Vision Activate & Mondia, for distribution of the prize items, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.

31. No prize is transferable or exchangeable and may not be redeemed for cash.

32. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.

33. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as regarding the prizes shall terminate.

Personal information

34. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.

35. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

36. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

37. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.

38. In the event of a dispute regarding any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

39. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.

40. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.

41. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.

42. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

43. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

44. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

45. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions.