Vodacom “Fibre Promotional Price Air Fryer Giveaway” Competition

Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “Fibre Promotional Price Air Fryer Giveaway” Competition (the “Competition”), in which eligible customers stand a chance to win one Xiaomi Air Fryer valued at R2 341 when they sign up for a qualifying FTTH service order through the Online or Retail channel. The Competition is limited to serviceable addresses on the MFN, Evotel, Frogfoot, Openserve and Vumatel networks within the participating region. A customer must take up an eligible Vodacom Fibre promotional package at a minimum monthly subscription of R409 and a minimum speed of 30/30 Mbps, or a higher-priced and/or higher-speed qualifying package available on the relevant network. The service must be activated during the Competition Period, and the first month’s payment must be successfully received, within the Competition Period.

By participating in the Competition, all participants agree to be bound by the following Terms and Conditions:

Duration

  1. The Competition is open to new and existing Vodacom customers aged 18 years or older from 00h00 on 18 September 2026 to 23h59 on 31 October 2026 (the “Competition Period”).
  2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom. Any material change will be communicated through the same channels used to advertise the Competition

Prizes

  1. One (1) verified winner will receive one (1) Xiaomi Air Fryer valued at R2 341. The specific model will be determined by Vodacom based on availability, provided that the prize value remains R2 341. If the specified model is unavailable for reasons beyond Vodacom’s reasonable control, Vodacom may substitute it with a prize of an equivalent or greater value.
  2. The prize excludes electricity costs, additional accessories, consumables and any other ongoing costs associated with using the Air Fryer. The prize may not be exchanged for cash, airtime, data, electricity or any other Vodacom product or service.

Eligibility

  1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  2. The Competition is open to natural persons aged 18 years or older and resident in South Africa who are eligible to apply for Vodacom FTTH and whose installation address is serviceable on the MFN, Evotel, Frogfoot, Openserve or Vumatel network within the participating region. The qualifying service order must be approved and activated in accordance with Vodacom’s standard credit, affordability, verification and order-acceptance requirements, where applicable. Business accounts held by legal persons, including corporates and SMEs, are excluded.
  3. Employees, directors and agents of Vodacom, participating retailers and agencies, their immediate families, life partners, business partners and associates, and any person directly involved in sponsoring, devising, producing, managing or marketing the Competition are not eligible to participate.
  4. Participants must reside in South Africa and provide valid identification and contact details required for order approval and winner verification.

Valid Entry

  1. To receive one automatic entry, a participant place an order for a qualifying Vodacom FTTH promotional package through the Online or Retail channel during the Competition Period for a serviceable address on the MFN, Evotel, Frogfoot, Openserve or Vumatel network within the participating region. The minimum qualifying package is a monthly subscription of R409 at a minimum speed of 30/30 Mbps. A higher-priced and/or higher-speed eligible promotional package on any of these networks will also qualify. The service must be activated during the Competition Period and the customer’s first month’s payment must be successfully received, within the Competition Period.
  2. Entries linked to services that are not activated by the activation cuff-of date, for which the first month’s payment has not been successfully received by the payment cut-off date, or that are cancelled, declined, fraudulent, duplicated or otherwise invalid will not qualify.
  3. A participant may receive one entry for each separate qualifying FTTH service order for a separate serviceable installation address that satisfies all the requirements for a valid entry under these Terms and Conditions. A duplicated, cancelled, reversed or replacement order will not generate an additional entry. A participant may win only one prize under the
  4. There is no separate competition-entry fee. Participants remain responsible for all costs associated with applying for and using the FTTH service, including any charges applicable to the selected package.

Prize draw

  1. The winner will be randomly selected from all valid entries, after Vodacom has verified using the Vodacom Randomizer or another independently verifiable random-selection process approved by Vodacom. The draw will be overseen and certified in accordance with Vodacom’s competition governance requirements. Each valid entry will have an equal chance of being selected. The selected entrant will be verified against the qualifying approved FTTH order before being confirmed as the winner and announced on 1 December 2026.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
  2. Vodacom will share the winner’s personal details, such as their name and contact number, with a Vodacom-approved third-party agency/service provider. The agency/service provider will notify the winner that they have won the Competition, and participants agree to this disclosure to the extent necessary for winner verification, notification and prize fulfilment.
  3. Vodacom will make reasonable efforts to contact the selected entrant telephonically or by SMS using the contact details provided with the qualifying FTTH order.
  4. Vodacom will attempt to contact the selected entrant for two (2) working days during normal business hours. Prize fulfilment arrangements will be communicated once the entrant has been successfully verified.
  5. If a participant cannot be contacted within the timeframe stipulated above, fails to complete the required verification process within the period communicated by Vodacom or rejects, forfeits or declines to accept the prize, that participant’s right to the prize will be deemed waived, and the prize will be forfeited. Vodacom reserves the right to award the prize to an alternate winner selected during the original draw or, if necessary, to conduct a redraw using the same selection process.
  6. Any claim for a prize will be subject to security checks and validation, and Vodacom reserves the right to withhold the prize until it is satisfied that the winner’s claim is valid. The selected winner must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrant and must comply with Vodacom’s required validation procedure to claim the prize. Failure to do so will result in the winner forfeiting the prize, which will then be awarded to the next selected qualifying entrant.
  7. The selected entrant will only be confirmed as the winner, and the prize will only vest in that winner, once the entrant has successfully completed Vodacom’s verification process. The prize will be forfeited if the required documentation is not received by the cut-off date communicated to the winner, or if the winner makes no effort to arrange an alternative way to meet the deadline set by Vodacom. Vodacom reserves the right to award the forfeited prize to an alternate winner selected in accordance with the Prize Draw section.
  8. Vodacom may request the winner’s written consent for the winner’s name, image or likeness to be used in connection with the Competition for up to 12 (twelve) months after the announcement. The winner may decline such use.

Prize Delivery

  1. The prize will be delivered by courier to the winner’s physical address only. It will not be delivered to a postal address.
  2. To arrange prize fulfilment, Vodacom may share the verified winner’s name, contact number and physical address with a Vodacom-approved fulfilment or courier service provider. The winner agrees to this limited disclosure for the purpose of delivering the prize.
  3. No prize is transferable or exchangeable and may not be redeemed for cash.
  4. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
  5. All risks in and ownership of the prize will pass to the winner upon delivery. Thereafter, Vodacom’s obligations in relation to the Competition and the prize will terminate.

Personal information

  1. Personal information collected through the Competition will be used only to compile and validate the entry pool, administer the draw, verify and contact the winner, deliver the prize, address competition-related enquiries or complaints, and comply with applicable legal, governance and audit requirements.
  2. Vodacom respects the right to privacy and takes the protection of personal information seriously. Vodacom will use personal information only for the purposes of the Competition, as stated in these Terms and Conditions, and in accordance with Vodacom’s Privacy Policy, available at http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. The judges’ decision on any aspect of the Competition, including the allocation of the prizes, will be final and binding and no correspondence will be entered into.
  3. In the event of a dispute regarding any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding, and no correspondence will be entered into.
  4. Vodacom may refuse to award a prize if the entry procedures or these Terms and Conditions have not been followed, or if it detects any irregularity or fraudulent practice. Vodacom may, at its discretion, disqualify a participant where Vodacom reasonably determines that the participant is ineligible, has breached these Terms and Conditions or has engaged in fraud, abuse or manipulation of the Competition.. 
  5. Vodacom and any other person or party associated with the Competition, including their associated companies, agents, contractors, sponsors and personnel involved in the Competition, will not be liable for any loss or damage incurred or suffered, including direct, indirect or consequential loss, death or personal injury arising from participation in the Competition or from claiming the prize.
  6. Vodacom is not liable for any technical failure affecting participation in the Competition or the prize-redemption process. In addition, neither Vodacom nor its agents will be responsible for any lost or misdirected entries, including entries not received because of a hardware, software or other computer or technical-system failure.
  7. Vodacom, its directors, employees, agents and distributors are not responsible for any written or verbal misrepresentation concerning the prize, or for any warranty, guarantee or undertaking given by any person other than Vodacom itself.
  8. If Vodacom is required by law to alter or cancel any aspect of the Competition, or to terminate it because of a change in legislation or for any other reason, Vodacom may terminate the Competition with immediate effect and without notice. In such an event, all entrants waive any rights they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  9. All information relating to the Competition that is published in any marketing material will form part of these Terms and Conditions. If there is any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  10. The qualifying package and the provision of the FTTH service remain subject to Vodacom’s standard Fibre Broadband Services terms and conditions, available at Fibre Deals and Packages | Get Free Installation | Vodacom. If there is a conflict between these Terms and Conditions and the standard Fibre Broadband Services terms and conditions regarding the Competition mechanics, these Terms and Conditions will apply. In all other respects, the standard Fibre Broadband Services terms and conditions will apply.
  11. The Competition is also subject to, and must be read together with, Vodacom’s existing terms and conditions applicable to its website and mobile site: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions