A smart addition to our Customer Care team
Forget having to go in-store and skip the call centre queues; rather chat to TOBi whenever you need assistance. TOBi is super-efficient and strives to solve your issues directly and in record time. TOBi may not be able to help you with everything and can get a human to call you back or connect you to a live agent at any point.
Whether you’re a Prepaid, Top Up or Contract customer, TOBi is always online and ready to help. Chat to TOBi today on:
Why chat to TOBi?
He is passionate about learning on the job
Here you go. Using state-of-the-art machine learning, TOBi will respond and interact with you one-on-one to answer some of your most common account and service-related queries. So go on, ask him tough questions, challenge his lightning-fast thought processes, and put TOBi to the test!
Ask TOBi to help you...
- Check account balances
- Airtime advance
- Buy bundles
- Get your PUK number
- Do a SIM Swap
- Access your invoices/statements
...and MORE!
