We exist to connect people to a better future.
That is our purpose, and we believe connectivity touches every corner of society. If we use technology for good, we can improve people’s lives for the better.
Empowering people
We seek to close the digital divide by extending our network and connecting everyone, regardless of who they are or where they are located.
Protecting the planet
We seek to protect the planet and enable communities and our customers to do the same.
Maintaining trust
We strive to deliver our services securely, ethically and responsibly, and earn the trust of our stakeholders and customers through everything we do.
We believe connectivity is a force for good.
It’s an essential part of our lives. If we use technology for the things that really matter, it can improve our lives and the world around us.
Empowering people
We seek to connect everyone, regardless of who they are or where they live.
We provide accessible and affordable products and services to all while helping to address social challenges. We support communities through corporate social investment, especially the most vulnerable, leaving no one behind.
Protecting the planet
We want to help protect the planet and enable our customers to do the same.
We are committed to driving a just transition towards a
low-carbon society which addresses the climate crisis. We contribute to the circular economy in the use of water and management of waste. We believe in the capability of technology to protect and reduce our impact on biodiversity.
Maintaining trust
We strive to deliver our services responsibly to earn the trust of our customers.
As a purpose led-organisiation, our objective is to build and maintain trust with our stakeholders. We have already connected millions of people to digital society. We believe that we can further close the digital divide and improve people’s lives through connectivity, technology and digital services as engines of growth for economic prosperity and sustainable development.
98.7%
4G population coverage
>2.9m
devices repaired, recycled and refurbished
>28m
smart devices on our network
74%
reduction in water consumption since 2017
>R4m
spent annually on the GBV prevention ecosystem
55K
live smart meters in commercial and residential
Vodacom makes it easy to recycle your old tech—safely, simply, and sustainably.
Through our Handset Take-Back Scheme, you can drop off unwanted mobile phones, tablets, routers, chargers, earphones and other accessories at selected Vodacom retail stores across South Africa. Just look for the clearly marked recycling container near the store entrance or customer service desk.
Recycling your device helps reduce harmful e-waste, supports responsible disposal of hazardous materials, and promotes a circular economy—all while helping Vodacom meet its sustainability goals under South Africa’s Extended Producer Responsibility (EPR) regulations.
Here’s how to prepare your device for drop-off:
- Back up your data
- Remove your SIM and memory cards
- Perform a factory reset
No packaging is needed—just place your device and any accessories straight into the container. For peace of mind, know that all devices are handled securely by POPIA-compliant service providers accredited through our partner, Circular Energy. You can also scan the QR code on the container for a step-by-step guide.
Want proof your device was responsibly recycled? Email: [email protected] to request a Recycling Certificate.
Can’t make it to a store? You can also schedule a home collection here: https://circular-energy.org/request-collection/#collectionForm
Join us on our #RedLovesGreen journey and help us build a cleaner, greener future—one recycled device at a time.
Sustainability Reports
Contributing to UN Sustainable Development Goals
We have defined our ESG goals in alignment to local and global ambitions like government development plans and the United Nations SDGs.
World Wide Fund for Nature South Africa (WWF-SA)
Vodacom recognises that South Africa ranks 6th out of the world’s 17 megadiverse countries, rated in the top 10 for plant species and 3rd for endemic marine species. Our longstanding membership of the WWF-SA shows our commitment to protecting biodiversity for the benefit of current and future generations. In 2022, we entered a three-year partnership with WWF-SA to use our technology to support nature conservation programmes. The partnership adopts a “marine protection ecosystem approach” that drives awareness of threats to marine ecosystems and opportunities for consumers to support marine conservation programmes.
The two flagship programmes under the Vodacom WWF partnership
An Early Warning System in Saldanha Bay and digital tools to support WWF SASSI (Southern African Sustainable Seafood Initiative).