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To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:
Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.
If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.
Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).