What's in the box?
All TV Deals bought from Vodacom, including a Router or SIM card, come with a physical voucher that you redeem for your TV. The TV will be delivered by a third party
(not by Vodacom) so please keep your voucher safe.
How to redeem your voucher for a TV
Step 1:
Purchase a TV deal online or at a Vodacom store and receive a physical voucher card in the box. This will be delivered by our courier partner.
Step 2:
Follow the steps on the back of the voucher card to redeem your TV.
Step 3:
Submit your details.
Step 4:
Verify your TV licence number.
IMPORTANT: If you do not submit a valid TV license number you cannot proceed to the next step.
Step 5:
A call centre agent will contact you to verify your address.
IMPORTANT: The call-centre agent will attempt to contact you 3 times. If they cannot reach you, your order will be cancelled.
Step 6:
Should all the steps above be successful, your order will be dispatched for delivery.
Step 7:
The courier will deliver your order in 3-5 working days.
If you need further help
Email: [email protected]0
Call us: 082 17844
Email: [email protected]v
Visit: vvcr.co/support
Email: [email protected]