My Vodacom Self-service

Shop, manage your services and get help online.

My-Vodacom
  • Register a profile to manage your cellphone account online
  • Access your profile at any time, from anywhere – desktop, mobile and app
  • Log in to view account balances, billing info and service subscriptions
  • Easy access to upgrade online or create a Vodacom Email address

 Register now - it's FREE!

It's quick and easy to register for My Vodacom. Your log in details will work on our website, mobi site and app. 

 

Access your vodacom profile online and self-service anywhere!

Vodacom Website
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Log in to My Vodacom to:

- Manage your account

- Update your details

- View balances

- Buy bundles

- View your PUK number

- Transfer airtime to family and friends

- Send 20 free SMSs daily

My Vodacom App
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Download the My Vodacom App from your app store. 

View important account information even before you log in. 

OR log in to:

- Stay in your control of how much you use

- Manage your account- Update your details- View balances and buy bundles

USSD Self-service
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Dial *135# from your Vodacom cellphone to:

- View balances

- Buy bundles and save!

- Transfer airtime

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Features and benefits

More reasons to self-service on My Vodacom:

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Shopping

Around-the-clock access to online-exclusive device deals or buy airtime, data, SMS, MMS & WiFi bundles.

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PUK number

View your PUK number from within the app – saves the day when you accidentally block your phone.

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Purchase history

View previously purchased airtime, data, SMS and MMS bundles.

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Airtime advance

Around-the-clock access to online-exclusive device deals or buy airtime, data, SMS, MMS & WiFi bundles.

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Airtime Transfer

View your PUK number from within the app – saves the day when you accidentally block your phone.

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Change Price Plan

View previously purchased airtime, data, SMS and MMS bundles.

 

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Problems paying your account?

 

If your Vodacom bill is in arrears, these quick and convenient payment options can help you stay connected.
 
 
On our Website:
 
Log in to My Vodacom to process a debit order re-submission OR submit a 'promise to pay' (make a commitment to pay by a specific date. 
 
 
On your Vodacom cellphone:
 
Dial *135# and choose 'Services' then 'Arrears Self Help' OR SMS the code 'ARR' to 31050.
 
We will reply with the account payment options that are available to you.  

Help & support:

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My Vodacom FAQs

Avoid the queue! Read our Frequently Asked Questions online to get all the support you need with managing your account.

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