Vodacom Home Internet - privacy supplement

This privacy supplement gives some general information around the processing conducted for home phone services and business internet services, to provide further context to our privacy policy. If you're using Home Broadband and Phone together with another service, you should read the privacy statement for the other service (e.g. V-Home) too.

If you have any queries in any aspect of this privacy supplement, please use our privacy query form and a member of our dedicated team will respond to you.

Home Broadband and Wi-Fi

Vodacom Home Broadband provides your hardware with connectivity in the home. In order for you to be able to access the internet, we process personal information such as the kind of device you are browsing on (for example, each device will have a media access control (MAC) address), your browsing speeds, and the amount of data you're using (for example, streaming videos will use up more data than email, although we don't see what it is you're doing).

When you are browsing the internet, your data will be processed by the devices you're browsing the internet on (for example, remembering your browsing history, in some cases using cookies). Also, websites you visit will process your information either through your interaction with the site and information you provide to them, or through the use of cookies.

To understand how to manage your cookie preferences, you can visit allaboutcookies.org