Site type
Position
LEFT
Component Title
Frequently asked questions
FAQ Components
Question
What does the application process involve?
Icon
Question
How long does it take to apply?
Icon
Answer
The online process can take between 8 - 15 minutes, depending on your connectivity and the speed of your fingers.
Question
Will I need to upload documents?
Icon
Answer
You won’t need to submit any documents during the online application process. But, depending on the result of the credit check, we may ask you to email us a few documents while we process your application.
Question
Who can I apply for?
Icon
Answer
Because we need to perform various checks using your ID/passport number, you can only apply for a contract for yourself. You may choose to apply for the contract in your name and let a loved one make use of it.
Question
Who is the 'main account holder'?
Icon
Answer
The main account holder is the person responsible for paying the account, and their associated number is typically their very first Vodacom contract number
Question ID
main-account-nav