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Position
LEFT
Component Title
Frequently asked questions
FAQ Components
Question
What does the application process involve?
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Question
How long does it take to apply?
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Answer

The online process can take between 8 - 15 minutes, depending on your connectivity and the speed of your fingers.

Question
Will I need to upload documents?
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Answer

You won’t need to submit any documents during  the online application process. But, depending on the result of the credit check, we may ask you to email us a few documents while we process your application.

Question
Who can I apply for?
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Answer

Because we need to perform various checks using your ID/passport number, you can only apply for a contract for yourself. You may choose to apply for the contract in your name and let a loved one make use of it.

Question
Who is the 'main account holder'?
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Answer

The main account holder is the person responsible for paying the account, and their associated number is typically their very first Vodacom contract number

Question ID
main-account-nav