Vodacom Select Terms and Conditions


The following will serve as Terms and Conditions associated with the Vodacom Select service and our Privacy Policy. You agree and accept the terms and conditions of this service and further acknowledge that you are of legal age and have the capacity to use the service described herein.

These Terms of Use describe the terms and conditions applicable to your use of the Select service via any of our mediums, including the website, Mobi site, direct messages including, various communications tools, forums, survey services, data collection services, personalized content and branded programming. You also understand and agree that the Service may include advertisements of research related activities and that these advertisements are necessary for Vodacom Select to provide the Service. 

Vodacom Select reserves the right to periodically change, modify, add to or remove portions of or the whole of these Terms and Conditions and the User will be given reasonable notice of such changes.

The user is also responsible for checking these Terms and Conditions periodically for revisions.  Vodacom Select and its associated 3rd parties and Service Provider reserve the right to stop the User from using the service upon breach of any Terms and Conditions set out herein, and to make any claims or institute legal action or take any steps that the we deems appropriate to address such breach.

“Personal Information” means personal information as defined in Applicable Laws, including the Protection of Personal Information Act of 2014;

“Vodacom Group” means Vodacom Payment Services (Pty) Ltd, its holding company, Vodacom (Pty) Ltd, and the Subsidiaries of Vodacom (Pty) Ltd from time to time.

What is Vodacom Select?

Vodacom Select is a new service from Vodacom, which sends targeted and relevant messages to you, the consumer, based on your permission and preferences.   From time to time, we will send you a range of different messages, from Vodacom as well as brands you might be interested in, to keep you informed about the Select service, or simply for you to tell us what you are into. It is not just offers and promotions but messages from your favourite brands including new products, discounts, limited offers, gifts and more.

Vodacom Select works by using information about you to send you targeted messages relevant to you.

Who qualifies?

Vodacom Select is available to Vodacom South Africa mobile customers over the age of 18.  Vodacom will, at its own discretion, award Vodacom gifts (e.g. SMSs, Data or Voice minutes) based on how long you stay on the Vodacom Select service as well as your profile.

How do you join?

To opt in to this service, send an SMS with the word “JOIN” to 1155.  By doing this you agree to these Terms & Conditions of the service. You also join the service by using the Vodacom Please Call Me service and the Vodacom Vodafone Live Portal.

How do I Opt Out?

If you decide at any time that you no longer want Vodacom to send you messages and share this data, you can leave Vodacom Select by sending a free SMS text with the word STOP to 1155. When selecting to Opt out of receiving messages we will delete all personal 

require further processing in order to customize offers most suited to your specific profile and in accordance to our Privacy Policy. Your personal information will be treated with the strictest confidence and will not be openly shared with anyone or 3rd parties. 

How many messages will I receive from Vodacom Select?

That depends on your preferences.  We will send you a range of profiling questions, which you can tailor to your interests. The more areas of interest you select, the more messages you will receive.

What are the targeted messages based on with Vodacom Select?

-Information you have already agreed to share with Vodacom (e.g. age, gender) and your mobile device (e.g. type, model) 

-Your preferences gathered through the profiling messages we send to you and for particular products, services or lifestyle activities when you tell us what they are – or when we assume what they are, depending on how you use our products and services, your contact with us – such as a note or recording of a call you make to one of our contact centres, an email or letter you send to us or other records of any contact you have with us, your account information.

What is profiling?

Profiling data may be collected from other organizations and companies, where permitted and lawful and the information can be matched with data, which we hold about you. These organisations shall include fraud-prevention agencies, business directories and credit reference agencies. We may also send you targeted messages based on:

How, when and where you use your mobile device (including who you contact and who contacts you), and how much this costs you.

You can keep your profile up-to-date by sending a free SMS text  with the word UPDATE to 1155 or by accessing vodacomselect.mobi.  Deactivation of a declared interest in a listed interest category will result in you not receiving news, offers and deals related to that particular interest category. 

We may also share this information in a non-identifiable and aggregated form with third parties based on our Privacy Policy. For example, market research organisations or to help third parties target design their marketing campaigns.  This does not include your personal data or any other data, which could identify you or enable them to contact you.

We may also make worldwide transfers of your personal information on our Corporate systems, to other entities, agents, subcontractors in the Vodacom group companies or other relevant business partners including without limitation mobile network operators and third parties who may have incidental access to personal information.  When making such transfers we will ensure that the necessary protections are in place to safeguard your personal information transfer under or in connection with these Terms of service and our Privacy Policy. 

If you decide at any time that you no longer want Vodacom to send you targeted messages and share this data, you can leave Vodacom Select by texting STOP to 1155.

The Services may contain links or references to information, content, and services provided by third parties (collectively, "Third-Party Content") as a service to those interested in this information. You use any Third Party Content contained therein at your own risk.

From time to time these services will be offered by Vodacom or its subsidiary companies in conjunction with 3rd parties and may fall outside the borders of South Africa.  You also understand and agree that the Service may include certain communications from Vodacom Select, such as service announcements, administrative messages.  In order to offer a holistic service some information that you share might be shared with 3rd parties and might require further processing in order to customize offers most suited to your specific profile and in accordance to our Privacy Policy. 

Pricing

As long as you are in South Africa, subscribing to Vodacom Select is completely free and it is always free for you to receive and reply to the messages we send you as part of the service. 

Data charges may also apply if you connect to any links contained in the messages.

Exclusion of Liability

Vodacom do not accept any liability for any of the products or services offered by the various brands advertised, nor will Vodacom and the customer enter into any contract for the provision of these products or services. The views expressed and any promotional and or discounted offerings are not that of Vodacom and is that of the 3rd party or brand being represented. 

Trademarks

Vodacom Select  logos and/or designs and any other product or service name or slogan contained in any Content or otherwise within the Services are trademarks of Vodacom Select and/or its suppliers and/or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Vodacom Select or the applicable trademark holder. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Services or in any Content are the properties of their respective owners.  Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Vodacom Select.

Availability of Service Providers and Services

Vodacom Select and its Service Provider aim to offer the best products and services possible, but makes no warranty that access to and use of the product channels, contents of the Website and any services offered on the Website will meet the User's requirements, and cannot guarantee that this Service will be free of any errors and mistakes or inaccuracies, or that there will not be any interruption in service whilst the User is using the services.

If the User detects any errors and mistakes or inaccuracies, or experiences an interruption in Service whilst using the services, the User undertakes to report these and Service Provider will attempt to remedy the problem as soon as it reasonably can.

The User's access to the services and promotional content may from time to time be restricted to allow for repairs, maintenance and the introduction of new material or services. In such event, we will attempt to restore service as soon as reasonably possible.

Service Registration

The Service allows persons who meet its eligibility requirements to register for Vodacom Select and participate in surveys and brand communications.  The Service may be used only by persons 18 years of age or older.  In terms of our Privacy Policy, we will not market our services to minors and will not further process and data of minors.  Vodacom Select relies upon Guardians to regulate content access via mobile devices and determine whether any surveys or other content made available through the Service is appropriate for the viewing, access, download, or participation in by a Minor. If you are a Minor, you may not register for or use the Service without the permission and supervision of a Guardian. The Service is not intended for the use of children under 18 years of age. Use of the Service is void where prohibited.  You further agree that all personal information provided at registration and during the use of the Vodacom select service is correct and true and applicable to you the individual.

General

We will store your information for as long as we are legally required to and in accordance to 

our Privacy Policy. If there is no legal requirement, we will only store the collected information for as long as we need it.

For more information on the Vodacom Select Service,  contact Vodacom Customer care on 111, free from a Vodacom cell phone, or 082 111 from any other phone.