uChoose Flexi and uChoose Smart Terms & Conditions
1. The following Terms and Conditions relate to the Vodacom uChoose Flexi and uChoose Smart Plans. These Terms and
Conditions must be read in conjunction with the standard Terms and Conditions contained in the Vodacom Contract airtime
agreement and Terms and Conditions Booklet. Where any terms and conditions conflict with each other, these uChoose Flexi
and uChoose Smart Price Plans terms and conditions will prevail.
2. These Terms and Conditions do not replace any other Terms and Conditions, agreements or contracts that exist between you
3. Your subscription to the Service constitutes your acceptance of these Terms and Conditions. Vodacom reserves the right to
modify the Service(s) where reasonably required and may from time to time expand on these Terms and Conditions and will
provide you with reasonable notice thereof. You will be bound by all current Terms and Conditions, so please update yourself
with them on a regular basis.
4. The Voice bundle included on uChoose Smart Price Plans will be available for use for calls to any local network at any time
5. Voice minutes carried over on migration from another Vodacom bundled price plan of the same type will be carried for 1
6. Vodacom reserves the right to charge for VoIP data calls (Voice over Internet Protocol) on selected price plans at applicable
7. If you migrate from a Price Plan with bundles (Voice, SMS and Data) as part of the standard Price Plan, to any other Price
Plan, regardless of whether the new Price Plan selected incorporates any bundled offerings, migration rules will apply and
you may forfeit all or a portion of the accumulated bundle.
• Migrations that take place from a uChoose Flexi price plan to Prepaid price plans will forfeit their monthly subscription
airtime but carry over their recharge airtime at the time of migration.
• Migrations that take place from a uChoose Flexi price pan to an open contract or postpaid price plan will forfeit both their
monthly subscription airtime, as well as their recharge airtime at the time of migration.
8. Calls or connections to Value Added Services and Premium rated services are excluded from the inclusive bundles and will
be charged for separately at the current prevailing rate as set out in the Price Plan.
9. The following categories shall be excluded from all uChoose Smart Voice bundles and shall be charged for at the current
prevailing Price Plan rate:
a. International calls
b. Premium rated calls
c. Roaming services
d. Premium rated IVR
e. Premium rated Dicon
f. Special Short Codes
g. Video IVR
h. International VAS and Premium services
i. Travel Talk
j. Conference Calls
k. Call Sponsor (sponsored calls are charged at the sponsored party’s prevailing price plan rate)
11. The SMS carry over on uChoose Smart price plans will be one month i.e. month of allocation and one month post allocation
after which the unused messages will expire.
12. The following SMSs categories shall be excluded from SMS bundle benefit:
b. Premium rated
c. Content services
d. VAS services
13. Monthly subscription airtime allocation on the uChoose Flexi packages cannot be used for the purchase of premium rated,
content, WASPS and VAS services.
14. uChoose customers have access to certain VAS offers and services which Vodacom reserves the right to discontinue.
15. Anytime Minutes, SMSs and Data (MB) included in the uChoose Smart Price Plan will be available for use for a maximum of
one month after the month they were allocated. Monthly subscription airtime allocated as part of uChoose Flexi Plans will
carry over up to a maximum of five month’s allocation, recharge airtime does not have an expiry.
16. Monthly subscription airtime allocated as part of uChoose Flexi price plans can be used for all call types, data transmission
(upload and download) as well as sending of SMS and MMS messages and will be charged for at the applicable rates.
Monthly subscription airtime can also be used to purchase once-off/30-day bundle service. Monthly recurring bundles added
as a VAS to uChoose Flexi price plans will be added to the monthly bill and not deducted from subscription airtime.
17. uChoose Smart price plans will have any once-off/30-day bundle services charged to recharge airtime, where available, and
any monthly recurring VAS services will be added to the monthly bill.