Trade in your phone or tablet

What is trade-in

Trade-in is a program that offers one to trade in their eligible old device for a new one and enables them to get a discount on their monthly tariff. We currently offer trade in on Samsung, Apple and OPPO models.

How does trade in work

Step1 - visit a Vodacom store
Step2 - Check if the device that you are trading in qualifies
Step3 - Ensure to back up your content and clear your data
Step4 - Trade-in your device instore and get a reduced monthly tariff on your contract

Qualifying criteria for trade-in?

  • The device being traded-in must switch on without being plugged into a power supply

  • Device must not be blacklisted

  • All account locks i.e., Google cloud/ iCloud must be removed

  • For iPhone models:

    • the device being traded-in must not have any physical damage i.e., no cracked screen, no dents, no deep scratches

    • the device must pass an instore diagnostic test

Where can I trade-in?

Trade-in is currently available in participating Vodacom stores, ask your store consultant for more.

Which devices can I trade-in?

Samsung trade-in:

Devices eligible for the S24, S24+ or the S24 Ultra

Samsung: Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, S10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S23 FE, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5, Z Flip, Z Flip3, Z Flip 4, Z Flip 5, A73

Apple: 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Max, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max

Huawei: P40, P40 Pro, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate 20 Pro, Mate 30, Mate 30 Pro, Mate 40 Pro, Mate 50 Pro, Mate X, Mate X2, Mate X3, Mate XS


Devices eligible for Z Fold 5 + Z Flip5

Samsung: Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, S10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5, Z Flip, Z Flip3, Z Flip 4, Z Flip 5, A73

Apple: 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Maxi, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max

Huawei: P40, P40 Pro, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate 20 Pro, Mate 30, Mate 30 Pro, Mate 40 Pro, Mate 50 Pro, Mate X, Mate X2, Mate X3, Mate XS


Devices eligible for the Samsung S23 FE

Samsung: Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, S10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5, Z Flip, Z Flip3, Z Flip 4, Z Flip 5, A73

Apple: 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Maxi, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max

Huawei: P40, P40 Pro, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate 20 Pro, Mate 30, Mate 30 Pro, Mate 40 Pro, Mate 50 Pro, Mate X, Mate X2, Mate X3, Mate XS


Devices eligible for the Samsung S23

Samsung: Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, S10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S23 FE, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5, Z Flip, Z Flip3, Z Flip 4, Z Flip 5, A73

Apple: 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Maxi, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max

Huawei: P40, P40 Pro, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate 20 Pro, Mate 30, Mate 30 Pro, Mate 40 Pro, Mate 50 Pro, Mate X, Mate X2, Mate X3, Mate XS



For the iPhone trade-in

Devices eligible for the iPhone 13, iPhone 14, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max

iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14 Pro



OPPO trade-in:

Devices eligible for the OPPO A79

OPPO A74, Samsung Galaxy A21, Samsung Galaxy A21s, Samsung Galaxy A22, Samsung Galaxy A23, Samsung Galaxy A32, Samsung A32 5G, Samsung Galaxy A52, Huawei Nova 10