Vodacom Rewards

Terms and Conditions

1.60 VODACOM to VODACOM minutes for the day

    1. 60 free Vodacom to Vodacom voice minutes (measured on a per minute basis) on calls made to Vodacom cell phone numbers valid until midnight on the day of issue 

    2. Subject to these terms, conditions and exclusions below all off-net calls will be billed to the customers prevailing price plan

    3. Once a customer has used up the 60 free Vodacom to Vodacom voice minutes they will begin paying again for voice calls made to Vodacom cellphone numbers at their current price plan rate. Thus, if a customer’s 60 free Vodacom to Vodacom voice minutes run out while on a call, the customer will be billed at their applicable price plan:

    4. Discounted Vodacom 4Less rates and redeemed Talking Points discounted rates will not be applicable while the free minutes are active.

   5. All unused minutes will expire every day at midnight. 

   6. The call types that qualify for the free minutes are:       

     • Vodacom to Vodacom (on-net) voice calls.

     • Callback to Vodacom (on-net)

     • Call forwarding to Vodacom (on-net)

     • Through-Connect to Vodacom (on-net)

     • Conference calls to Vodacom (on-net)

    7. The following call types are excluded from the free minutes:

     • Voice and video calls to other SA Networks

     • Roaming calls

     • International calls

     • Video calls (to all networks)

     • Conference calls (to other SA networks)

     • Call Sponsor

     • VAS calls

     • Reverse Charge

     • SMS, MMS, Data, SVS

     • General Service calls

     • Directory Enquiry calls

     • Reconnect

     • Message forwarding

     • Fax Out dial

     • Call forwarding (to other SA networks )

2. BONUS AIRTIME REWARDS: 

    1. Bonus airtime will be available in different denominations, as specified at the time of offer presentation

    2. Bonus airtime is valid for 1 or 7 days, as specified at the time of offer presentation, and will expire at 23:59 on the relevant day

    3. Bonus airtime can only be used for:

     i)   Vodacom to Vodacom calls, billed at R2.00 per minute

     ii)  National /local SMS, billed at R0.50 each

     iii) Data usage, billed at R2.00 / MB

    4. If Bonus airtime is depleted before the expiry, billing for usage will revert to other available voice, SMS or data bundles. If there are none, usage will be billed to airtime at the applicable out of bundle rate.

3. 1GB DATA REWARDS:

1. 1GB data rewards are valid for 1 or 3 days, as specified at the time of offer presentation, and will expire at 23:59 on the relevant day. 

2. There will be no carry-over of data beyond the bundle expiry. 

3. Customers will be charged for the volume of data sent and received, and not the time spent connected.

4. Data transfer rates are not guaranteed and are dependent on network availability.

5. Bundles and tariffs only apply to standard APNs.

6. Data bundles do not apply to data roaming.

7. If the data bundle is depleted before the expiry, data usage will revert to other available data bundles - if there are none, data will be consumed at the existing applicable out of bundle rate.

4. 60MB or 100MB for 1day rewards

1. The daily bundle is valid from the time of allocation until midnight of the same day

2. The daily bundle cannot be used for roaming

3. Migration from Prepaid or Top Up to a Standard Contract will result in a forfeiture of the allocated daily bundle.

4. No Talking Points will be allocated upon receipt of the daily bundle reward

5. Vodacom will use its best efforts to secure the allocation of the daily bundle reward, and will take all reasonable steps to correct any error, omission or mistake in daily bundle reward.


5. Prepaid free 30 day once-off data bundles

1. Free 30 day once-off data bundles may be allocated to Prepaid customers only. 

2. Free 30 day once-off data bundles are valid up to midnight on the 30th day from and including the day of allocation.

3. Free 30 day once-off data bundles do not have an out-of-bundle rate. If the allocated bundle is depleted, data usage will revert to other available data bundles or be consumed at the existing applicable Prepaid out of bundle per MB rate.

4. Data transfer rates are not guaranteed and are dependent on network availability.

5. Bundles and tariffs only apply to standard APNs.

6. Free 30 day once-off data bundles do not apply to data roaming.

7. No pro-ration is applied, the full bundle will always be allocated

8. Data bundle balance enquiries will be available via:

   a) MyPhone *111#

   b) Portal & Mobi

   c) My Vodacom app

   d) Customer care 082 111