Combo Bundles 

Terms & Conditions


1. Combo Bundles launch on 28 November 2014 and will be available for a limited period. 

2. Combo Bundles will be offered to selected Prepaid customers only to trial. 

3. Combo Bundles will include an allocation of voice minutes as well as data, valid for one month. 

4. Combo Bundles are non-recurring (once-off) purchases.

5. On purchase of the Combo Bundle you will receive a free SMS allocation for the month. This bundle will expire at the same time as the purchased bundle.

6. Voice allocation: 

6.1 Minutes will be valid for calls to any network at any time, and will deplete per second.

6.2 The following call types will not qualify for in-bundle minutes:


Roaming calls

VAS calls

International calls

Fax Out Dial

Premium rated calls

SVS calls


6.3 If the voice allocation of a Combo Bundle is depleted before the bundle expires and you do not have any other voice bundle, then the customer’s price plan call rates will be applied and billed from the customer’s airtime (IN) balance. 

7. Data allocation: 

7.1 Data can be used for any data access

7.2 If the data allocation of a Combo Bundle is depleted before the bundle expires and and you do not have any other data bundle, then the standard R2/MB out of bundle data rate will be applied. 

8. SMS allocation:

8.1 The free SMS Bundle can be used for SMS-to-email application and will be depleted on increments of 160 characters.

8.2 The following SMS types will not qualify for in-bundle usage:


International SMS

Premium rated SMS


8.3 If the free SMS allocation of a Combo Bundle is depleted before the bundle expires and and you do not have any other SMS bundle, then the customer’s price plan SMS rates will be applied and billed from the customer’s airtime (IN) balance. 

9. Expiry of the monthly bundle will be at 23:59 on the date specified at the time of purchase. For example, if the Combo Bundle is purchased on 8th of the month, the bundle will expire at 23:59 on the 7th of the following month. 

10. Combo Bundles are not transferable, and there will be no carry-over of unused minutes or data beyond the specified expiry date.

11. Bundles with shorter validity (1 hour, 1 day, etc) will be consumed before monthly Combo Bundles.

12.1 Vodacom reserves the right to limit the Service in regions or areas where there is limited network capacity (high congestion) in order to maintain consistent quality of service.

12.2 Vodacom reserves the right to alter or terminate the Service in order to prevent catastrophic impact on the network.

12.3 Whilst Vodacom will use its reasonable endeavours to provide the Service, due to potential capacity limitations on the network it does not commit to the uninterrupted supply of the Service.

12.4 Vodacom reserves the right to suspend, cancel or convert the Service with reasonable notice.

12.5 Vodacom reserves the right to expand on these terms and conditions.