All-Net  Bundles

Terms And Conditions

The promotion runs from 01 April 2018 until the 01 October 2018

New All-Net  Bundles

         Type

Price

Voice Allocation (minutes)

(Incl. VAT)

Chat For 60

Voice

R12,00

60 min All-Net

Chat Now 60

Voice

R9.10

60 min All-Net

Chat Now 10

Voice

R3.10

10 min All-Net

Chat Combo 60+60

Voice + Data

R17.10

60 min All-Net  + 60MB


Chat For 60:

1. Please note this promotion is for voice calls - video calls are excluded.

2. The promotion is only available to Prepaid, Top Up subscribers.

3. The promotion excludes Prepaid 79c customers, Contract customers and Community Services SIMs.

4. The promotion runs from 01 April 2018 until the 01 October 2018 

5. The promotion entitles customers to purchase one Chat For 60 a day, thus seven Chat For 60 bundles per week.

6. Limited to one bundle a day, i.e. 60 minutes worth of voice airtime (measured on a per minute basis) on calls made to any network on the day the bundle is purchased, between 6am and midnight (i.e. Monday to Sundays), subject to these terms, conditions and exclusions (all off-net calls will be billed to the customers prevailing price plan).

7. On weekdays (Monday to Friday) each Chat For 60 promotional bundle costs R12 (incl. VAT).

8. On weekends (Saturday and Sunday) each Chat For 60 promotional bundle costs R12 (incl. VAT).

9. Once a customer has used up the 60 voice minutes they will begin paying again for voice calls made to any network numbers at their current price plan rate. Thus, if a customer’s Chat For 60 bundle runs out while on a call, the customer will be billed at their applicable price plan rate:

 

Price Plan 

Unitisation 

Peak VC to VC 

Off Peak VC to VC 

Vodacom Power Bonus (default)

1/1  

R1.50 

R1.50  

Vodacom Daily Free Calls

60/60

R1.20

R1.20

Vodacom Anytime Per Second

1/1

R1.20

R1.20

Vodacom 4 Less 

1/1

R2.60 

R2.60

Prepaid 79c

1/1

R0.79

R0.79

NXT LVL

1/1

R1.50

R1.50

Vodacom All Day Per Minute

60/30

R1.40

R1.40*

Vodacom All Day Per Second

1/1

R1.70 

R1.70*

Vodacom Per Second Plus

1/1

R2.25

R1.18*

Vodacom Day Saver

1/1 

R1.99

R1.30*

Power 4U

1/1

R1.79

R1.29*

Vodacom Big Bonus 

1/1 

R1.85 

R1.08*

Vodago 

60/60

R2.25

R1.40*

 

*Off- Net call rates vary according to price plan

 
 

10. Discounted Vodacom4Less rates and redeemed Talking Points discounted rates will not be applicable while bundle is active.

11. All unused minutes will expire every day at midnight. Call types that qualify for Chat For 60:

a) Vodacom to any network voice calls.

b) Callback to Vodacom (to any SA network)

c) Call forwarding to Vodacom (to any SA network)

d) Through-Connect to Vodacom (to any SA network)

e) Conference calls to Vodacom (to any SA network)

12. The following call types are excluded from the service:

• Roaming calls

• International calls

• Video calls (to all networks)

• Call Sponsor

• VAS calls

• Reverse Charge

• SMS, MMS, Data, SVS

• General Service calls

• Directory Enquiry calls

• Reconnect

• Message forwarding

• Fax Out dial

Vodacom reserves the right, in its sole discretion and to the extent permitted by law, to amend these T&Cs at any time. Vodacom may notify you of any significant changes, however there is no obligation on Vodacom to do so and it remains your responsibility to check these T&Cs regularly on the website and/or any other communications medium applicable.

Chat Now 60

1. This bundle is available for Prepaid, uChoose and Top Up customers. This bundle is not available for Postpaid customers.

2. The price of the bundle is R9.10 (incl VAT)

3. The voice bundle is valid for 60 minutes from the time of activation

4. The voice bundle offers unlimited Vodacom to Vodacom and Vodacom to other networks voice calls 

    for the activity period of the bundle

5. The bundle cannot be used for 

     a. Roaming Calls

     b. VAS calls

     c. Airtime Transfer

     d. Premium rated call

     e. International calls

      f. Call Sponsor

     g. Fax Out dial

6. This bundle cannot be purchased between 18:00 to 21:00 hours on any day

7. The bundle is available for purchase for via

      a. MyPhone (*135#)

      b. SMS

      c. Vodacom online portal and mobile site

      d. My Vodacom app

      e. Pin based redemption channels

8. You can check your bundle balance via

      a. My Phone (*135#)

      b. SMS

      c. Vodacom online portal and mobile site

      d. My Vodacom app

      e. Customer care (Dial 082 135)

9. Customers can purchase unlimited Chat Now 60 voice bundles

10. If customers buy multiple voice bundles of the same type then the bundle amounts will get added up and 

       validity of the total amount will be the validity of the last bundle purchased

11. Once a bundle is purchased, a customer cannot cancel the purchase

12. If a prepaid customer converts to postpaid/Top up, any existing bundles will be forfeited

13. If a customer number is deactivated from the network, any existing bundles will be forfeited

14. This is a Consumer product and may only be used by an end-user (that is a natural person) to make calls or send SMS messages to another end-user (that is a natural person), with the intention to facilitate a personal communication between such end-users. 

15. The bundles may not be used for commercial purposes or as part of any bulk SMS sending service. Any use of this offer outside of what is considered reasonable for private, non- commercial use, and in instances through mechanisms and means not intended for personal use or the anticipated purpose of the offer, will be considered as abuse.

16. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.

Chat Now 10

1. This bundle is available for Prepaid, uChoose and Top Up customers. This bundle is not available for Postpaid customers.

2. The price of the bundle is R3.10 (incl VAT)

3. The voice bundle is valid for 10 minutes from the time of activation

4. The voice bundle offers unlimited Vodacom to Vodacom and Vodacom to other networks voice calls for the activity period of the bundle

5. The bundle cannot be used for 

      a. Roaming Calls

      b. VAS calls

      c. Airtime Transfer

      d. Premium rated calls

      e. International calls

       f. Call Sponsor

      g. Fax Out dial

6. This bundle cannot be purchased between 18:00 to 21:00 hours on any day

7. The bundle is available for purchase via

      a. My Phone (*135#)

      b. Pin based redemption channels

8. You can check your bundle balance via

      a. My Phone (*135#)

      b. SMS

      c. Vodacom online portal and mobile site

      d. My Vodacom app

      e. Customer care (Dial 082 135)

9. Customers can purchase unlimited voice bundles

10. If customers buy multiple voice bundles of the same type then the bundle amounts will get added up and validity of the total amount will be the validity of the last bundle purchased 

11. Once a bundle is purchased, a customer cannot cancel the purchase

12. If a prepaid customer converts to postpaid/Top up, any existing bundles will be forfeited

13. If a customer number is deactivated from the network, any existing bundles will be forfeited

14. This is a consumer product and may only be used by an end-user (that is a natural person) to make calls or send SMS messages to another end-user (that is a natural person), with the intention to facilitate a personal communication between such end-users. 

15. The bundles may not be used for commercial purposes or as part of any bulk SMS sending service. Any use of this offer outside of what is considered reasonable for private, non- commercial use, and in instances through mechanisms and means not intended for personal use or the anticipated purpose of the offer, will be considered as abuse.

16. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.

Chat Combo 60+60

1. The Chat Combo bundle is inclusive of 60MB data and 60 minute voice components. 

2. The Chat Combo bundles will be available to the entire Prepaid base (excluding Prepaid 79c-subscribers are excluded as per the Prepaid 79c business rules) as well as Top-Up and uChoose base.

3. The price of Chat Combo is R17.20. 

4. Contract and Community Services SIMs are excluded. 

5. All pre-loaded starter packs will be able to purchase a Chat Combo bundle from their IN wallet. 

6. Unlimited Chat Combo bundles can be purchased in a day.

7. Chat Combo bundle calls apply to all South African networks (any- net).

8. After buying the service and being billed successfully, the customer will not be billed for a cumulative period of one hour (60 minutes) for any-net calls or for cumulative usage of 60MB data.

9. Calls for this bundle will be depleted on a per minute (60/60) basis for a cumulative period of 60 minutes.

10. Unused Chat Combo bundle voice minutes will expire at 23:59 on the day of purchase and will not carry over.

11. Once the 60 voice minutes has been depleted customers will be charged at their current price plan rate.

12. Vodacom4Less customers will not receive call discounts while they have active Chat Combo bundle minutes. This bundle supersedes V4L discounts.

13. Talking Points (Loyalty) call discounts will be applicable only after the Chat Combo bundle has been depleted, if the customers redeemed for them previously.

14. Unused Chat Combo bundle data balance will expire at 23:59 on the day of purchase and will not carry over.

15. Once the 60MB data bundle is depleted, customers will be charged at their current price plan OOB data rate.

16. If a customer with an active Chat Combo bundle elects to Free Change to another Vodacom Prepaid Price Plans, the existing Chat Combo bundle will carry over except when Free Changing to Prepaid 79c. In this instance the bundle will be forfeited.

17. Prepaid or Top Up/uChoose customers who convert to contract will lose any unused bundle minutes when migrated.

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