MMS Bundles T & Cs

General

  • MMS Bundles are available to all Vodacom Contract, Top up and Prepaid customers.

  • Once-off MMS Bundles and/or MMS Bundle subscriptions are available to Contract, Top up and Prepaid customers.

  • All stated prices for the MMS Bundles include VAT.

  • If a Contract, Top Up or Prepaid customers are deactivated from the Network then any existing MMS Bundle will be forfeited.

  • MMSs in the bundle are for national use only.

  • International and premium rated MMSs do not deplete the bundle and will be charged at their specified rates. All MMSs to email addresses to be rated and discounted as national MMSs (as per current rating model).

  • The MMS Bundle can be used for sending MMSs all day, there is no peak or off-peak differentiation.

  • Once the MMS Bundle has been depleted then the customer will be charged at the stated out of bundle MMS rate. These charges will be billed as normal to the contract customer and will deplete the Top up and Prepaid customers' airtime wallet as per normal.

  • Promotional / Loyalty MMSs (when offered) will be used before the MMS Bundle.

  • Vodacom reserves the right to change or modify these terms and conditions at any time with the method of notice as determined by Vodacom from time to time.

  • These terms, the terms and conditions contained on Vodacom’s website as well as the standard terms and conditions relevant to your airtime agreement govern the agreement between you and Vodacom to the exclusion of any and/or all other terms and conditions

    Contract

    • Contract customers can call their Service Provider to subscribe to a Once-off MMS Bundle or an MMS Bundle subscription of their choice.

    • Contract customers can call their Service Provider to cancel their MMS Bundle subscription. One calendar month's notice must be given.

    • Only one MMS Bundle subscription can be subscribed to at a given time.

    • Customers can have one subscription and multiple Once-off MMS Bundles simultaneously.

    • Customers can purchase multiple Once-off MMS Bundles.

    • The MMS Bundle subscription will be loaded on the first day of the month and must be used within the month. Unused MMSs will be forfeited at the end of the month.

    • Once-off MMS Bundles are valid for 30 days from date of activation. Unused MMSs will be forfeited at the end of the 30-day period.

    • In the case of multiple Once-off MMS Bundles, these MMSs will expire 30 days from the activation date of the last Once-off MMS Bundle purchased in that month. To cancel an MMS Bundle subscription, customers should contact their Service Provider.

    • Contract customers converting to Prepaid will forfeit their MMS Bundle and need to subscribe to the service again.

    • Contract customers converting to Top Up will forfeit their MMS Bundle and need to subscribe to the service again.

    • Migration between bundled services will be pended until the last day of the month

    Top Up

    • Top Up customers can call their Service Provider to subscribe to an MMS Bundle subscription of their choice.

    • Top Up customers can purchase Once-off MMS Bundles by making use of current self-service purchasing channels (*111# and SMS).

    • Top Up customers will be able to view their MMS Bundle remaining by dialling *111#.

    • Customers can have one MMS Bundle subscription and multiple Once-off MMS Bundles simultaneously.

    • Customers can purchase multiple Once-off MMS Bundles.

    • The MMS Bundle subscription will be loaded on the first day of the month and must be used within the month. Unused MMSs will be forfeited at the end of the month.

    • Once-off MMS Bundles are valid for 30 days from date of activation. Unused MMSs will be forfeited at the end of the 30-day period.

    • In the case of multiple Once-off MMS Bundles, these MMSs will expire 30 days from the activation date of the last Once-off MMS Bundle purchased in that month.

    • To cancel an MMS Bundle subscription a customer must contact his/her Service Provider.

    • Top Up customers converting/migrating to Prepaid will retain their MMS Bundle totals. These will be valid until original expiry date of current bundle purchased.

    • Top Up customers converting/migrating to Contract will forfeit their MMS Bundle and need to subscribe to the service again.

    • Migration between bundled services will be pended till the last day of the month

    Prepaid

    • Prepaid customers can purchase an MMS Bundle by dialling *111# (free) or by sending an SMS with the keyword (25, 50 or 100) to 100 from their cellphone.

    • Prepaid customers can subscribe to a Once-off and/or recurring MMS Bundle of their choice.

    • To find out how many MMS remaining customers can dial *111# free from their cellphone.

    • The MMS Bundle purchase will be deducted from the customer's airtime credit.

    • The MMS Bundle must be used within 30 days of purchase. Any unused MMSs will be forfeited on day 30. Once a Prepaid customer has purchased an MMS Bundle, there are no reversals. At no time can the MMS Bundle be converted to airtime credit.

    • Prepaid customers migrating to different Prepaid tariff plans via FreeChange will carry over their MMS Bundle.

    • Prepaid customers converting to Top Up will be able to retain their MMS Bundle. The MMS Bundle will be extended to the end of the calendar month.

    • Prepaid customers converting to Contract will forfeit any remaining MMS Bundle at the time of conversion.

    • In the case of multiple Once-off MMS Bundles, these MMSs will expire 30 days from the activation date of the last Once-off MMS Bundle purchased in that month.

    • To cancel an MMS Bundle subscription customers can send a keyword SMS to 100. For example - SMS "MMSS 25 STOP"

    • Prepaid customers converting/migrating to Top up will retain their MMS Bundle totals with the exclusion of Loyalty and Promotional bundle totals that will be forfeited. These will be valid until original expiry date of the current bundle purchased.

    • Prepaid customers converting/migrating to Contract will forfeit their MMS Bundle and need to subscribe to the service again.

    • Migration between bundled services will be pended till the last day of the 30-day period.