Vodacom Fibre and Cellular deals Terms and Conditions

General

1. The Vodacom Fibre Broadband standard terms and conditions are applicable to the Vodacom Fibre Broadband contract unless
        explicitly 
mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and conditions are
        available at
 http://www.vodacom.co.za/vodacom/terms/fibre/vodacom-fibre 

2. The standard terms and conditions for Vodacom Cellular Contracts, uChoose and Smart plans are applicable to the Cellular contract
        unless 
explicitly mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and
        conditions are 
available at http://www.vodacom.co.za/vodacom/terms/terms-and-conditions 

3.  The Vodacom Fibre Broadband and Cellular deals will only be available on Vodacom self-build, OpenServe and Vumatel (aerial and  
        trenched) networks. 

Provision of Services 

4. You will receive a 24 (twenty four) month Vodacom Fibre Broadband contract as well as a 24 (twenty four) month Cellular contract.   

5. You will be allowed to purchase additional Value Added Services (VAS) for the Vodacom Fibre contract only once the Vodacom Fibre 
        Broadband contract has been activated. 

Migrations

6. You will be allowed to migrate upwards to a higher Vodacom Fibre Broadband contract.  

7. You will not be allowed to migrate downwards to a lower Vodacom Fibre Broadband contract. 

8. You will not be allowed to migrate to a higher or lower cellular contract. 

9. You will not be allowed to migrate to another Vodacom Fibre and Cellular bundled deal.

Billing 

10. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal. 

Cancellations

11. You will be allowed to cancel the Vodacom Fibre Broadband component only of the contract and retain the Cellular contract, subject to the
       prevailing cancellation terms and conditions applicable to the Vodacom Fibre Broadband contract. 

12. You will be allowed to cancel only the Cellular component of the contract and retain the Vodacom Fibre Broadband contract subject to the
        terms and conditions of the Cellular contract. 

Contact
us

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