Call Sponsor T&Cs
General terms and conditions
By activating the Call Sponsor service you agree to be bound by the following terms and conditions:
Meanings of Words
In these terms and conditions:
1.1 calls made and SMSs sent by a Vodacom Prepaid or Top Up customer to the telephone numbers that you link to your cellphone account are referred to as "sponsored calls";
1.2 the cellular numbers that the Vodacom Prepaid or Top Up customer dials and that you have agreed to link to your cellphone account are referred to as "sponsored numbers";
1.3 the process of activating and paying for your sponsored calls is referred to as "sponsor";
1.4 the Vodacom Prepaid or Top Up customer that you sponsor is referred to as the "sponsored customer".
Activating and Continuation of the Call Sponsor Service
2.1 You may submit the offer to sponsor calls and SMSs either via the IVR number using your own cellphone number, alternatively by registering your details on the website www.vodacom4me.co.za.
2.2 All calls to the Call Sponsor IVR number 082 12000, are free from your Vodacom cellphone. You may modify your instructions by calling this line or logging onto the website www.vodacom4me.co.za.
2.3 You will only be able to activate the Call Sponsor service if you are a valid Vodacom Contract customer, are active on the Vodacom cellular Network, are able to originate chargeable calls, and are not in any form of hard of soft lock.
2.4 You may sponsor a maximum of 6 (six) sponsored customers at a time.2.5 You may sponsor a maximum of 6 (six) sponsored numbers per sponsored customer at a time.
2.6 Calls and SMSs can be made to any network operator (Vodacom, MTN Cell C, Virgin) and national Telkom numbers may be sponsored. International calls and SMSs or calls to premium rate services may not be sponsored. GPRS and MMS activity may not be sponsored.
2.7 The Call Sponsor service is not available to the sponsored customer whilst he is roaming, and any sponsored numbers dialed whilst roaming will be charged to the sponsored customers Prepaid or Top Up account.
2.8 It will not be possible for you to sponsor a number that has already been sponsored by another Contract customer.
2.9 Once you have activated the Call Sponsor service, the sponsored customer will receive an SMS advising him that you have offered to sponsor his calls or SMSs. The sponsored customer must accept your offer by responding with the word "yes" to the SMS. If the sponsored customer does not accept your offer within 7 (seven) days of having received the aforementioned SMS your offer to sponsor calls will be automatically withdrawn.
2.10 Once the sponsored customer has accepted your offer to sponsor his calls, the service will be activated.
2.11 You will receive a confirmation SMS once the sponsored customer has accepted your offer to sponsor his call.
2.12 You will be able to add, delete, amend or query the Call Sponsor service via the IVR line or the website, as often as you require.
2.13 Provided the sponsored customer is active on the Vodacom Network, he will be permitted to dial the sponsored numbers even if he has no airtime credit.
2.14 The sponsored customer will be entitled to query and delete sponsored numbers, but will not be able to amend existing sponsored numbers or add any new sponsored numbers.
2.15 If the sponsored customer forwards their calls to a sponsored number, such calls will be charged to you as sponsored calls.
Cost and Payment of Sponsored Calls
3.1 You will pay for all sponsored calls made by the sponsored customer, and you will be responsible for the full and total costs of such calls, calculated in accordance with the tariff plan applicable to the sponsored customer at the time that the sponsored calls or SMSs are made.
3.2 The time, date, destination, duration and cost of the sponsored calls will be recorded on your itemized billing invoice that you receive from your service provider.
Deactivation of Call Sponsor Service
4.1 If your account is locked for any reason or cancelled the Call Sponsor service will no longer be available and the sponsored customer will again be responsible for the costs of all calls made to the previously sponsored numbers, with effect from the date that your account is locked or your contract is cancelled.
4.2 If you delete any sponsored number an SMS will be sent to the sponsored customer advising them that such number is no longer sponsored.
5.1 You agree that Vodacom shall not be liable for any loss or damage or injury to you or any party arising out of the provision or nonprovision of the Call Sponsor service whether direct or indirect, consequential or contingent and whether foreseeable or not, and in particular Vodacom shall not be liable for financial loss or loss of profits, contract, anticipated business, savings, use or goodwill and you accordingly indemnify and hold Vodacom harmless against any expense, loss, claim, harm or damage brought against, suffered or sustained by Vodacom, which arises directly or indirectly out of a breach of these terms or the use by you of the Call Sponsor service irrespective of the cause thereof.
5.2 Vodacom has the right to change or modify these terms and conditions at any time with the method of notice determined by Vodacom from time to time.
5.3 These terms and conditions do not supercede any existing agreement between yourself and Vodacom or of its service providers and are to be read in conjunction therewith.