Out with the old, in with the NEW and SAVE!
Vodacom trade-in programme allows you to unlock the value of your phone and get a discounted monthly subscription tariff.
- Trade in your older cellphone for a new one
- Get the latest smartphones
- You pay less monthly
- Available on selected deals and handset models
1. Before you Trade-in your device remember to:
1.1. Remove the memory card and the SIM Card
1.2. Format the device to the original factory settings to protect your privacy
2. The device must meet the following criteria to be accepted for trade-in:
- Device must power up
- Screen must not be damage
- Device must be intact
- Device must have battery and cover
- Device must not be blacklisted
- IMEI on the device back panel must match IMEI on the screen
Note: Charger is not required
Please note: Trade-ins can only be done in-store and are subject to evaluation.
Here are some frequently asked questions on the Trade-in Programme:
Q. What is trade-in?
A: Vodacom trade-in programme allows you to trade-in your old Phone and receive reduced monthly subscriptions on your new one.
Q: Can I trade-in any cell phone or device?
A: No, currently you can trade-in selected models only. A list of eligible devices can be found in stores.
Q: Can anyone with a qualifying trade-in cell phone take advantage of this offer?
A: Yes, provided that the handset is eligible for trade-in and meets the trade in requirements.
Q. Are trade-in deals available on Prepaid?
A. No, the Trade-In Programme is applicable on contract deals only.
Q. Can I trade in devices from other network operators?
A. Yes, as long as you are due for an upgrade or are taking out a new contract and the trade-in cell phone meets the requirements.
Q. What do I need to present upon trade-in?
A. You will need to provide the trade-in cell phone with its back cover and battery, and the above criteria must be met
Q. What is not required for trade-in?
A. We do not require the cell phone box, charger, accessories or manual.
Q: I changed my mind and no longer want to trade-in my old iPhone?
A: If you haven’t handed over the device and signed the trade-in agreement, then the trade-in transaction will be cancelled. Once a device has been traded-in, it cannot be reclaimed.