My Vodacom Self-service

Shop, manage your services and get help online.

  • Register a profile to manage your cellphone account online
  • Access your profile at any time, from anywhere – desktop, mobile and app
  • Log in to view account balances, billing info and service subscriptions
  • Easy access to upgrade online or create a Vodacom Email address

 Register now - it's FREE!

It's quick and easy to register for My Vodacom. Your log in details will work on our website, mobi site and app. 


Register now










Access your vodacom profile online and self-service anywhere!


Vodacom Website


Log in to My Vodacom to:

- Manage your account
- Update your details
- View balances
- Buy bundles
- View your PUK number
- Transfer airtime to family and friends
- Send 20 free SMSs daily

Log in now


My Vodacom App


Download the My Vodacom App from your app store. 

View important account information even before you log in. 

OR log in to:

- Stay in your control of how much you use
- Manage your account- Update your details- View balances and buy bundles

Download our app

USSD Self-service


Dial *111# from your Vodacom cellphone to:

- View balances
- Buy bundles and save!
- Transfer airtime




Features and benefits

More reasons to self-service on My Vodacom:

Shopping


Around-the-clock access to online-exclusive device deals or buy airtime, data, SMS, MMS & WiFi bundles.

View deals

PUK number


View your PUK number from within the app – saves the day when you accidentally block your phone.

View PUK


Purchase history


View previously purchased airtime, data, SMS and MMS bundles.


View history

Airtime advance


Around-the-clock access to online-exclusive device deals or buy airtime, data, SMS, MMS & WiFi bundles.

Find out more

Airtime Transfer


View your PUK number from within the app – saves the day when you accidentally block your phone.

Find out more

Change Price Plan


View previously purchased airtime, data, SMS and MMS bundles.


Find out morey


Problems paying your account?

If your Vodacom bill is in arrears, these quick and convenient payment options can help you stay connected.


On our Website:

Log in to My Vodacom to process a debit order re-submission OR submit a 'promise to pay' (make a commitment to pay by a specific date. 


On your Vodacom cellphone:

Dial *111# and choose 'Services' then 'Arrears Self Help' OR SMS the code 'ARR' to 31050.

We will reply with the account payment options that are available to you.  



Help & support:

My Vodacom FAQs


Avoid the queue! Read our Frequently Asked Questions online to get all the support you need with managing your account.

Get help