Using M-pesa

Deposit using a voucher

Deposit money in-store

Withdraw cash

Send money

Set up your account & link an M-Pesa Visa card              

If you are an existing M-Pesa customer with a standard account, you can upgrade your account to premium status and link a prepaid M-Pesa Visa card. Visit an M-Pesa outlet with your green barcoded ID book and complete the quick FICA process in-store. After you receive the SMS confirming your account upgrade was successful, you can then link your card to your M-Pesa wallet.

Get your M-Pesa Visa card

  • Get your free M-Pesa debit card at a Vodacom Shop or Vodacom approved outlet provided you have your SA ID to upgrade your account.
  • Receive 60 FREE (Prepaid or Top Up) on-net voice minutes after linking your M-Pesa debit card.
  • You can use your M-Pesa debit card to withdraw cash at any ATM or cash back from participating retailers.

How much do I pay to use M-Pesa?

Unlike a bank account, there are NO MONTHLY FEES!

Deposits are FREE and you pay affordable transaction fees to withdraw and transfer M-Pesa. 

View detailed costs

    We’ve got all the help and support you need!

    Read our M-Pesa FAQs online or call Customer Care on 082 1082, FREE from a Vodacom cellphone.

    Get help with M-Pesa

    General terms and conditions apply 

    Promotional terms and conditions apply                

    To register for M-Pesa, you must be a South African citizen on the Vodacom network and be at least 16 years old.

    In association with Bidvest Bank Limited (Reg No 2000/006478/06), a licensed financial services and registered credit provider, NCRCP17.

    Please note:

    When you transfer money to an unregistered customer, they will receive an e-money voucher. They can go to any m-pesa outlet to get cash against that e-money voucher. This service is FREE for the receiver

     Let us help you: Contact our m-pesa Customer Care team on 0821082 FREE for any assistance

    Unregistered customers can call the existing Customer Care number on 082 111, FREE from a Vodacom cellphone