Itemised Billing

Know exactly what you're paying monthly for mobile services.

  • Get a detailed breakdown of your monthly expenses and usage on our network.
  • Track dialled numbers, call durations, costs, date and time of calls made or SMSs and MMSs sent so you can optimise spending.
  • Get a ready-made report to submit to your company for reimbursement.

To subscribe and view your itemised bill

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Register for My Vodacom


Terms & conditions apply

Who can get Itemised Billing?  
  

All Vodacom Contract, Top Up and Prepaid customers can get Itemised Billing. Contract customers are automatically subscribed to Itemised Billing but they can choose to unsubscribe at any time.

    Why should I get Itemised Billing?


    Optimise your spending 


    Scan through the detailed breakdown of your bill to easily see where you can optimise usage.


    Enjoy a ready-made report



    Get an easily accessible report to submit to your company for reimbursement.


    Track any calls and other services



    Track dialled numbers, call durations, costs, date and time of calls made or SMSs and MMSs sent.

      How much do itemised bills cost?

      For prepaid customers, a 30 day statement can be emailed to a customer at a cost of R11 which is deducted from their airtime. No recurring itemized billing report available for prepaid customers only once off 30 Day Statements.

      Contract and hybrid customers need to activate the itemised billing at a monthly cost or register on the Vodacom website to view and download the bill at no additional cost. 

      The cost for a Once off itemized billing request will be the same as a recurring monthly cost depending on delivery method, per post or email.


      Bill type Prepaid Customers Hybrid Customers Contract Customer

      Channel 

      Email  Post
      Email
      Post Email
      30 Day Statement 

      R11  R17.00  R14.00  R17.00  R14.00 
      Mini-statement
      FREE     
      Frequency
      Once Off Once Off or Recurring Once Off or Recurring


      Vodacom Billing FAQs

      Read our Frequently Asked Questions online to get all the support you need.

      Find out more


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