Vodacom Platinum. Rewarding the best!

What is Vodacom Platinum?

We strive to reward our Platinum programme members with a premium experience that includes these great benefits and superior service:

Platinum benefits:

Annual upgrade

Annual upgrade for a free device of your choice, from the range available for your price plan

 Loan device for 30 days

A courtesy phone, of the same make & model as yours, delivered to you, on loan for 30 days, if yours is stolen or lost

Replacement SIM cards

Misplaced or damaged SIM card? Not to worry, we’ll replace and deliver it free of charge. Simply call our Premium Service Desk on 082 1903

24 hour Premium Service Desk

Our highly trained Premium Service Desk consultants are on call 24 hours a day, 7 days a week, to make sure all your service requests are attended to efficiently and effectively.

Faulty devices?

Call our Premium Service Desk on 082 1903 and a consultant will arrange a hassle-free exchange of your defective device with the same or similar model, free of charge .

Itemised billing

Itemised billing is free for Platinum members. Keep track of your calls and costs with a detailed record of your monthly cellular charges.

You may also be interested in:

Data roaming

Easy access to the Internet , email and your company's network while traveling outside South Africa

Find out more

My Vodacom App

Download the My Vodacom App from your app store - for FREE - to control your usage from the palm of your hand

Find out more

Vodafone Protect

Remotely locate, lock and wipe your lost or stolen cellphone to prevent others from accessing your personal data 

Find out more