Specific Needs

What is Vodacom Onyx?

Download the My Vodacom app  from your app store to control your usage from the palm of your hand. Plus you can view important account information – even before logging in!

Onyx benefits:

Annual cellphone upgrade

Lead the pack and stay on trend with an upgrade to one of the latest cellphones every year.

Stolen or Lost Mobile Devices

It happens! But it doesn’t need to stop you in your tracks – we’re here to help. Call our Premium Service Desk on 082 1903

Replacement SIM cards

Replacement SIM Cards Misplaced or damaged SIM card? Not to worry, we’ll replace and deliver it free of charge. Simply call the Premium Service Desk on 082 1903.

24 hour Premium Service Desk

Our highly trained Premium Service Desk consultants are on call 24 hours a day, 7 days a week to make sure all your needs are attended to efficiently and effectively.

Faulty cellphones and devices

Call our Premium Service Desk on 082 1903 and a consultant will exchange your device with the same or similar model, free of charge and free of hassle.

Itemised billing

Itemised billing is free for Onyx members. Keep track of your calls and your costs with a detailed record of your monthly cellular bill.

You may also be interested in:

Data roaming

Easy access to the internet , email and your company's network while travelling outside South Africa

Find out more

My Vodacom App

Download the My Vodacom App from your app store - for FREE - to control your usage from the palm of your hand

Find out more

Vodafone Protect

Remotely locate, lock and wipe your lost or stolen cellphone to prevent others from accessing your personal data 

Find out more

Why should I get ADSL?

Much higher speed than a dial-up modem

Enjoy all that the Internet has to offer - images, fancy web pages, music, video - with speed much higher than a conventional dial-up modem.

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Always-on Internet with a fixed line

Don't worry about being disconnected with this reliable, always-on, fixed-line Internet connection.

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Flexible packages to suit your needs

Choose a contractual period
  • Month-to-month and 12 months
  • Month-to-month and 24 months OR
  • A Top Up option
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