Platinum membership renewal

Congratulations! Your Vodacom Platinum membership has been renewed for another year of great benefits and superior service. You're one of a hand-picked group selected to enjoy superior benefits.

What is Vodacom Platinum?

A Vodacom Platinum member status gives customers priority access to service with distinction.  Membership of the exclusive Platinum programme will now be confirmed by a personal invitation, subject to the terms and conditions.

Platinum benefits:

Annual cellphone upgrade

Lead the pack and stay on trend with an upgrade to one of the latest cellphones every year. Twice as nice as a standard contract upgrade – an exclusive Platinum membership entitles you to one cellphone upgrade every year that you’re in the programme. You’ll be able to select a cellphone according to your existing price plan.

Stolen or Lost Mobile Devices

It happens! But it doesn’t need to be debilitating – we’re here to help. We’ll loan you a courtesy phone of the same or similar model, to use for 30 days while you arrange for your handset to be replaced. If your data device is lost or stolen, the Premium Service Desk will ensure that it is replaced, with the same or similar model, free of charge.

Replacement SIM cards

A misplaced or damaged SIM card won’t hold you up anymore. We’ll replace and deliver it free of charge. Simply call the Premium Service Desk on 082 1903.

To learn more about all the exclusive benefits Click here.

Important information to note: 

  • Your membership has been renewed based on the current spend criteria, that is R2200 or more per month* excluding roaming and R4200 or more per month* including roaming, as per the current programme rules.
  • The new spend criteria will apply from 1 June 2016. This means that you will need to achieve an average spend of R2400 or more per month** at your membership renewal in 2017 for your Platinum membership to be renewed.
  • Once your membership has lapsed, should you increase your spend to the required level of R2 400 or more**, you will then re-qualify for the Platinum programme.

Click here for information on the programme rules & Click here  for examples of how you can meet the Platinum spend criteria.

*Calculated over a rolling 6-month period. 
**Calculated over a rolling 6-month period, excludes handset or device financing fee and insurance.

You may also be interested in:

Data roaming

Easy access to the Internet , email and your company's network while traveling outside South Africa

Find out more

My Vodacom App

Download the My Vodacom App from your app store - for FREE - to control your usage from the palm of your hand

Find out more

Vodafone Protect

Remotely locate, lock and wipe your lost or stolen cellphone to prevent others from accessing your personal data 

Find out more