Vodacom Customer Care

At Vodacom, we value your time, which is why we strive to ensure that you receive efficient service and care, wherever you are. We understand that you prefer personal assistance rather than an automated call distribution and standardised scripts.


Allow our friendly staff to assist you with SIM swaps, insurance queries, contract transfers, account-related queries, tariff migrations, value-added services and other Vodacom-related queries.


Visit Your Nearest Vodacom Customer Care

Bloemfontein Shop U2, Mimosa Mall, 131 Kelner Street, Brandwag
Cape Town Shop 171, Canal Walk Shopping Centre, Cape Town
Bisho Shop 8, Indiwe house, Bisho
Durban Shop G171, Gateway Theatre of Shopping, 1 Palm Boulevard, Gateway, Umhlanga
Midrand Vodacom World, 082 Vodacom Boulevard, Midrand
Pietermaritzburg Shop 89-89a, Midlands Mall, 50 Sanctuary Rd, Pietermaritzburg
Port Elizabeth Shop 10, Greenacres Shopping Centre, Ring Rd, Greenacres
Johannesburg Shop L04, Eastgate Shopping centre, 43 Bradford Rd, Bedfordview
Pretoria Shop LF 45, Menlyn Park Shopping Centre, Menlyn, Pretoria
Sommerset West Circle@Five Flags, Sommerset Mall, Sommerset West