Terms and conditions


Contract Cover

Terms and Conditions


Please acquaint yourself with the terms and conditions of the Vodacom Contract Cover* policy.
To access the full policy wording, please click here.
1. Vodacom will use all reasonable endeavours to secure the uninterrupted supply of the Service, and we will take all reasonable steps at our expense to correct any error, omission or mistake, but will under no circumstance be liable to you for any error, delay, interception, failure or non-availability of the Service, and you indemnify us against any damage or loss you may sustain as a result of the aforesaid.
2. You further agree to indemnify Vodacom and to hold s harmless from any loss or damage we may incur by any reason of any breach by you of these terms and conditions.
3. Vodacom reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service with or without notice. You agree that Vodacom shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Service.
4. Vodacom has the right to change or modify these terms and conditions at any time with the method of notice determined by Vodacom from time to time.
5. These terms and conditions do not supersede any existing agreement between yourself and Vodacom or of its service providers and are to be read in conjunction therewith.
Vodacom Contract Cover*
1. Definition of Total and Temporary Disability
Total and Temporary Disability shall mean the inability of a customer, owing to illness or injury to engage in his or her own occupation or another occupation for which he or she is or could reasonably be expected to become qualified by virtue of his or her knowledge, training, education, ability and experience.
2. Definition of Retrenchment
Retrenchment shall mean the termination of the customer’s position by his employer based on adverse trading conditions or anticipation thereof, or upon any other business decisions of his employer resulting in staff reductions.
*Vodacom Contract Cover is underwritten by Centriq Insurance Company Limited (FSP No. 3417) and administered by Cellsure (Pty) Ltd (FSP No. 16950).