This is a dedicated customer support centre for people with disabilities.
Fax 0860 082 082
Send an SMS to 12580
If you have an emergency you will be put through to public services e.g. police, ambulance
If you are a Specific Needs Customer who is blind, partially sighted, deaf, hard of hearing or physically disabled, we encourage you to register as a Specific Needs customer with our Specific Needs Contact Centre in one of the following ways:
Call 082 12580 from any other phone (standard rates apply);
Send an email to firstname.lastname@example.org
For a new Contract or special deals contact the Vodacom online call centre on 082 178 44 (standard call rates apply). Vodacom online call centre will process your request without the need for you to visit a Vodacom dealer and will deliver your new Contract and cellphone to your door for FREE.
Vodacom has Walk-in Customer Care Centres across the country to assist all Vodacom customers with any products and services queries. To find your nearest Vodacom dealer, click here.